Medical Front Desk Representative

Neighborhood Health; Alexandria (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization in Alexandria is seeking a Medical Front Desk Representative. This entry-level position involves greeting patients, managing appointments, and maintaining medical records. Ideal candidates will have strong customer service skills and familiarity with medical terminology. Bilingual candidates are preferred. Join a dedicated team committed to serving the community's healthcare needs.

Qualifications

• Minimum of 2 years’ experience in customer service or administrative work in medical office settings.
• Bilingual in English and Spanish preferred.

Responsibilities

• Greets and assists patients with their appointment needs.
• Maintains records and accounts.
• Promotes Neighborhood Health services.

Skills

Customer Service

Interpersonal Communication

Medical Terminology

Education

High School Graduate/GED

Tools

Electronic Health Records

Job description

Join to apply for the Medical Front Desk Representative role at Neighborhood Health

The statements in the job description are not intended to be an exhaustive list of all duties and responsibilities, as other duties and responsibilities may be assigned.

Under the supervision of the Front Desk Lead, serves patients by greeting and assisting them with their appointment needs; maintaining records and accounts. Promotes Neighborhood Health services by consulting, gathering information, and evaluating patient needs.

Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health.

Qualifications

• High school graduate/GED with a minimum of 2 years’ experience in customer service or administrative work in medical office settings.
• Ability to relate to patients, through familiarity with medical terminology.
• Demonstrated ability to build and maintain good customer rapport.
• Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
• Experience with information technology, electronic health records, medical records, culturally diverse populations, and care of underserved populations.
• Knowledge of the local healthcare environment.
• Bilingual in English and Spanish preferred.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitals and Health Care