Medical Front Desk & Registrations Specialist

Great River Health; West Burlington (IA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

Health, Dental and Vision plans

Paid time off (PTO)

Employee discounts

Job summary

Great River Health in Iowa is seeking a clinic receptionist/medical assistant to handle front desk tasks, answer calls, collect co-pays, and verify insurance. You will enter patient demographics in the EMR, coordinate with the care team, and ensure accurate records while delivering friendly, professional service.

The role requires a high school diploma or GED and completion of an accredited Medical Assistant program, with preference for medical terminology knowledge, healthcare experience, and

Qualifications

• H.S. Diploma or GED required or equivalent.
• Graduation from an accredited Medical Assistant program is required.
• Preferred medical terminology knowledge.
• Preferred healthcare experience.
• Preferred computer classes/experience.

Responsibilities

• Answer telephones, direct calls, and provide information when taking messages.
• Collect co-pays and record transactions.
• Enter and verify patient information including demographics and insurance.
• Communicate with customers and staff to answer questions or address complaints.
• Scan/import records to EMR and generate mailings.
• Greet patients and families and maintain a positive first impression.
• Maintain inventory and supplies.
• Schedule or reschedule patient appointments.
• Follow HIPAA and health system rules.

Skills

Medical terminology

Healthcare experience

Computer skills

Education

H.S. Diploma or GED

Graduation from an accredited Medical Assistant program

Tools

EMR/EHR system

Job description

Great River Health in Iowa is seeking a clinic receptionist/medical assistant to handle front desk tasks, answer calls, collect co-pays, and verify insurance. You will enter patient demographics in the EMR, coordinate with the care team, and ensure accurate records while delivering friendly, professional service.

The role requires a high school diploma or GED and completion of an accredited Medical Assistant program, with preference for medical terminology knowledge, healthcare experience, and