Medical Front Desk Receptionist — Patient Care & Scheduling

Align ENT + Allergy; Norristown (Montgomery County); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k) after a year of service

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Align ENT + Allergy in Montgomery County, PA seeks a friendly Medical Receptionist to support patient care and smooth front-desk operations. You will greet patients, check-in and verify information, schedule appointments, collect co-pays, and route calls while coordinating with the medical team to optimize patient flow.

The ideal candidate has a high school diploma, excellent communication, strong organization, and the ability to rotate between locations in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Experience as a receptionist or in a customer-facing role.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency with computer systems and basic office software.
• Ability to handle a fast-paced environment and multiple tasks.
• Empathy, compassion, and professionalism in dealing with patients and their families.
• Ability to work well as part of a team.
• Reliability and punctuality in attendance.
• Rotating between locations is required.

Responsibilities

• Greet patients and visitors with a warm and welcoming demeanor.
• Check-in patients, verify information, and update electronic medical records accurately.
• Answer phone calls, address inquiries, and transfer calls to appropriate personnel.
• Schedule and confirm patient appointments, ensuring efficient time management.
• Assist patients in completing necessary forms and understanding office policies.
• Collect patient co-pays, process payments accurately, and maintain proper documentation.
• Maintain the cleanliness and organization of the reception area.
• Coordinate with medical staff to optimize patient flow and use of resources.
• Insurance Eligibility

Skills

Communication

Organization

Customer service

Computer skills

Multitasking

Teamwork

Reliability

Empathy

Education

High school diploma

Tools

Office software

Job description

Align ENT + Allergy in Montgomery County, PA seeks a friendly Medical Receptionist to support patient care and smooth front-desk operations. You will greet patients, check-in and verify information, schedule appointments, collect co-pays, and route calls while coordinating with the medical team to optimize patient flow.

The ideal candidate has a high school diploma, excellent communication, strong organization, and the ability to rotate between locations in a fast-paced environment.