Medical Front Desk Receptionist

Northeast Healthcare Recruitment, Inc. (NEHCR); Woodbridge (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Benefits package

Job summary

Northeast Healthcare Recruitment, Inc. (NEHCR) in Woodbridge, CT is seeking a detail-oriented Medical Front Desk Receptionist to provide outstanding patient service and smooth front desk operations.

Responsibilities include greeting patients, scheduling, data entry in EMR, insurance verification, co-pay collection, answering calls, maintaining HIPAA-compliant records, managing patient flow, and supporting clinicians with basic medical assistant duties. Full-time with benefits.

Qualifications

• High school diploma or equivalent required.
• Prior Front Desk Receptionist experience in a medical setting preferred.
• Medical Assistant certification is a plus.
• Strong interpersonal and communication skills.
• Proficiency with EMR systems (ECW or Athena) expected.

Responsibilities

• Greet patients with a warm, friendly demeanor.
• Assist in scheduling patient appointments and reminders.
• Input patient information into the EMR accurately.
• Verify patient insurance, collect co-pays, and answer billing inquiries.
• Manage incoming calls and direct inquiries appropriately.
• Maintain patient records with HIPAA-compliant confidentiality.
• Coordinate patient flow in waiting area to minimize delays.
• Assist providers and staff with administrative tasks.
• Perform basic medical assistant duties as needed (vital signs, prep for exams).

Skills

Customer service

Front desk reception

Interpersonal communication

HIPAA compliance

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Tools

EMR systems (ECW/Athena)

Job description

We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to joinour healthcare team in Woodbridge, CT. The Front Desk Receptionist plays acritical role in providing excellent customer service and ensuring efficientfront desk operations.

Compensation:

Full-time; $21.00 - $23.00 per hour plus benefits package

Key Responsibilities:

• Greet patients with a warmand friendly demeanor as they arrive, ensuring a positive first impression.
• Assist in scheduling patientappointments, making reminder calls, and rescheduling as necessary.
• Accurately collect and inputpatient information into the electronic medical records (EMR) system.
• Verify patient insuranceinformation, collect co-payments, and address billing inquiries.
• Manage incoming phone callsprofessionally, directing inquiries to the appropriate personnel.
• Maintain and update patientrecords, ensuring confidentiality and compliance with HIPAA regulations.
• Manage the patient flow inthe waiting area to minimize wait times and maintain an organized front deskarea.
• Assist healthcare providersand medical staff with administrative tasks as needed.
• Perform medical assistantduties such as taking patient vital signs, preparing patients for exams, andassisting with minor procedures.

Requirements:

• High school diploma orequivalent.
• Prior experience as a FrontDesk Receptionist in a medical setting is preferred.
• Medical Assistantcertification is a plus.
• Strong interpersonal andcommunication skills.
• Proficiency in usingelectronic medical records systems.
• ECW or Athena experience a plus