Medical Front Desk Receptionist

Northeast Healthcare Recruitment, Inc. (NEHCR); Savin Rock (CT); On-site; USD 29,000 - 33,000; Full time

Job summary

Northeast Healthcare Recruitment, Inc. (NEHCR) is seeking a detail-oriented Medical Front Desk Receptionist to join our Connecticut healthcare team. The role emphasizes excellent customer service, accurate data entry in EMR, and efficient front desk operations. Experience as a Medical Assistant is a plus.

The position entails check-in, scheduling, insurance verification, and supporting providers with administrative tasks while maintaining HIPAA compliance and a welcoming patient experience.

Qualifications

• High school diploma or equivalent.
• Prior front desk experience in a medical setting preferred.
• Medical Assistant certification or experience is a plus.

Responsibilities

• Greet patients at check-in with a friendly demeanor.
• Schedule appointments and manage reminders.
• Input patient information into the EMR system.
• Verify insurance and collect co-payments.
• Answer phones and direct inquiries.
• Maintain patient records and HIPAA compliance.
• Help manage patient flow in the waiting area.
• Assist providers with administrative tasks.
• Perform basic medical assisting duties if needed.

Skills

Customer service

Communication skills

Scheduling

Education

High school diploma or equivalent

Tools

EMR systems

Job description

We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to join ourhealthcare team in Connecticut. The Front End Receptionist plays a criticalrole in providing excellent customer service and ensuring efficient front deskoperations. Experience as a Medical Assistant is a plus.

Compensation: $21.00 - $24.00 Per Hour

Responsibilities:

• Patient Check-In: Greet patients with a warm andfriendly demeanor as they arrive, ensuring a positive first impression.
• Scheduling: Assist in scheduling patientappointments, making reminder calls, and rescheduling as necessary.
• Patient Registration: Accurately collect and inputpatient information into the electronic medical records (EMR) system.
• Insurance Verification: Verifypatient insurance information, collect co-payments, and address billinginquiries.
• Phone Handling: Manage incoming phone callsprofessionally, directing inquiries to the appropriate personnel.
• Medical Records: Maintain and update patientrecords, ensuring confidentiality and compliance with HIPAA regulations.
• Patient Flow: Manage the patient flow in thewaiting area to minimize wait times and maintain an organized front deskarea.
• Support Providers: Assist healthcare providersand medical staff with administrative tasks as needed.
• Medical Assisting (if applicable): Performmedical assistant duties such as taking patient vital signs, preparingpatients for exams, and assisting with minor procedures.

Qualifications:

• High school diploma or equivalent.
• Prior experience as a Front Desk Receptionist in amedical setting is preferred.
• Medical Assistant certification or experience is a plus.
• Strong interpersonal and communication skills.
• Proficiency in using electronic medical records (EMR)systems.