Medical Front Desk Receptionist

New York Health

Ridge (NY)

On-site

USD 28,000 - 39,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health is seeking a Medical Front Desk Receptionist - Float for Suffolk County locations. You will greet patients, schedule appointments, collect co-pays, and maintain a smooth front-desk flow in a fast-paced OBGYN office.

The role requires a high school diploma with 2 years patient-facing experience; bachelor’s preferred. Excellent communication and teamwork are essential, along with basic EMR skills and HIPAA compliance.

Qualifications

High School diploma with at least 2 years of patient-facing reception experience.
Bachelor’s Degree preferred.
Excellent oral and written communication skills.
Ability to accept direction and work within a team concept.
Strong customer service skills.
1yr of an EMR experience-Preferred.

Responsibilities

Be responsible for the daily opening and closing procedures of the office.
Welcome all patients and visitors by greeting them in a pleasant, professional manner.
Assist in comforting patients and maintaining reception area.
Answer telephones; respond to inquiries; schedule patient appointments.
Collect co pays and balance total finances of the office on a daily basis.
Build and maintain patient records through the use of the practice EMR system.
Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
Maintain daily operations of the office by following standard policies and procedures.

Skills

Patient facing

Communication skills

Teamwork

Multitasking

Phone handling

EMR experience

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR System

Job description

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Medical Front Desk Receptionist - Float

Location: Suffolk County, NY - Patchogue, Smithtown, Port Jefferson, Wading River

Hours: Monday-Friday (5/8.5hr shift between the hours of 7:30am-8pm)

Organization: New York Health (NYH) - OBGYN

In This Role, You Will

Be responsible for the daily opening and closing procedures of the office
Welcome all patients and visitors by greeting them in a pleasant, professional manner
Assist in comforting patients and maintaining reception area
Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
Collect co pays and balance total finances of the office on a daily basis
Assist patients with the completion of all necessary forms and documentation
Build and maintain patient records through the use of the practice EMR system
Build, monitor and maintain physician schedules according to suggested scheduling rubrics
Assist with the daily distribution of quality assurance surveys and prevention screenings
Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
Protect patient privacy by adhering to the HIPAA confidentiality guidelines
Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
Maintain daily operations of the office by following standard policies and procedures
Perform tasks as assigned for special projects

We Require

High School diploma with at least 2 years of patient facing reception experience
Bachelor’s Degree preferred
Excellent oral and written communication skills
Ability to accept direction and work within a team concept
Strong customer service skills.
1yr of an EMR experience-Preferred

What We Offer

Salary: Starting at $24 per hour

Benefits