Business Office Assistant

Easy Recruiter; Dearborn (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Great benefits

PTO pay

Paid for 6 holidays

Tuition assistance

Job summary

A healthcare organization is seeking a Business Office Assistant in Dearborn, Michigan. This entry-level position involves greeting patients, scheduling appointments, and handling patient payments. Candidates should have 2-3 years of customer service experience, preferably in a patient-facing healthcare environment. Strong communication skills and multitasking abilities are essential. The role emphasizes patient satisfaction while delivering family-centered care. A high school diploma is required along with proficiency in Microsoft Office and familiarity with medical terminology.

Qualifications

• 2-3 years of experience in a customer service role required.
• Preferably in a patient facing healthcare position.
• Familiarity with common medical terminology preferred.

Responsibilities

• Greet patients, families, and visitors.
• Schedule and register patients for appointments.
• Collect and post patient payments.
• Complete charge entry activities and monitor work queues.

Skills

Strong communication skills

Multi-task oriented

Sensitivity to others

Ability to prioritize

Self-motivated

Ability to handle stressful situations

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Great benefits, PTO pay, paid for 6 holidays, tuition assistance. Entry level position which is a great way to get into a clinical environment. Some Healthcare exp preferred

GENERAL SUMMARY:

Under general direction, performs functions related to business activities including, but not limited to: greeting patients, families and visitors, scheduling and registering patients for appointments via phone and face‑to‑face communication, collecting and posting patient payments, completing charge entry activities, monitoring registration work queues, faxing, copying, collating correspondence, ordering office and medical supplies. The Business Office Assistant performs responsibilities in accordance with Beaumont Health and Beaumont Medical Group policies and procedures to ensure efficient operations, which embrace the mission and vision of Beaumont Health and promotes patient satisfaction while delivering patient and family‑centered care (PFCC).

STANDARD QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

• High School Diploma or equivalent

B. Work Experience:

• 2-3 years of experience in a customer service role required, preferably in a patient facing healthcare position.

C. Certification, Licensure, Registration:

• None

D. Other Qualifications:

• Strong communication skills, multi-task oriented, sensitivity to others, ability to prioritize, self-motivated and ability to handle stressful situations.
• Must be competent in Microsoft Office, and willing to learn other computer programs. Previous Electronic Health Record (EHR) experience preferred.
• Familiarity with common medical terminology preferred

We grant equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.