Medical Front Desk & Patient Concierge

New York Health; Ridge (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health is seeking a Medical Front Desk Receptionist - Float for Suffolk County locations. You will greet patients, schedule appointments, collect co-pays, and maintain a smooth front-desk flow in a fast-paced OBGYN office.

The role requires a high school diploma with 2 years patient-facing experience; bachelor’s preferred. Excellent communication and teamwork are essential, along with basic EMR skills and HIPAA compliance.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1yr of an EMR experience-Preferred.

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Build and maintain patient records through the use of the practice EMR system.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.

Skills

Patient facing

Communication skills

Teamwork

Multitasking

Phone handling

EMR experience

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR System

Job description

New York Health is seeking a Medical Front Desk Receptionist - Float for Suffolk County locations. You will greet patients, schedule appointments, collect co-pays, and maintain a smooth front-desk flow in a fast-paced OBGYN office.

The role requires a high school diploma with 2 years patient-facing experience; bachelor’s preferred. Excellent communication and teamwork are essential, along with basic EMR skills and HIPAA compliance.