Medical Front Desk & Patient Care Coordinator

Cabinet Peaks Medical Center; Libby (MT); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Cabinet Peaks Medical Center in Libby, MT, seeks a friendly Practice Receptionist for our Family Medicine Clinic to greet patients, check in, verify demographics and insurance, answer phones, triage calls, and support front-desk operations.

This role requires strong communication and organizational skills; familiarity with electronic health records like eCW is a plus. High school diploma required; BLS preferred. Competitive benefits and a team-focused environment.

Qualifications

• High school diploma or equivalent.
• BLS certification preferred; must obtain within 3 months of hire.
• Six months of related medical office experience preferred, but not required.

Responsibilities

• Greet patients and check in with accurate demographics and insurance details.
• Answer phones, triage calls, and relay messages to appropriate staff.
• Schedule appointments per clinic guidelines and send reminder calls.
• Assist billing by completing initial steps and processing deposits as needed.
• Maintain waiting room organization and daily mail/fax workflow.

Skills

Communication

Time management

Prioritization

Interpersonal skills

Education

High school diploma or equivalent

BLS certification preferred

Tools

eCW

Billing codes (ICD-10/CPT)

Job description

Cabinet Peaks Medical Center in Libby, MT, seeks a friendly Practice Receptionist for our Family Medicine Clinic to greet patients, check in, verify demographics and insurance, answer phones, triage calls, and support front-desk operations.

This role requires strong communication and organizational skills; familiarity with electronic health records like eCW is a plus. High school diploma required; BLS preferred. Competitive benefits and a team-focused environment.