Medical Front Desk & Patient Care Coordinator

LifeStance Health; Gainesville (VA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist in Gainesville, VA. The role manages front office duties, delivers quality patient service for in-person and telehealth patients, and supports clinicians with administrative tasks. Starting pay is $21.00 per hour with potential quarterly bonuses.

The ideal candidate will have a High School diploma, 1+ year in healthcare operations or customer service, and proficiency in Microsoft Office and EMR systems, while upholding HIPAA standards.

Qualifications

• High School diploma or equivalent required; some college preferred.
• 1+ years of experience in healthcare operations, customer service, or similar.
• Proficiency with Microsoft Office and EMR systems; strong communication and HIPAA compliance.

Responsibilities

• Greet and check in/out patients courteously at the front desk.
• Support front desk with phone, portal, and scheduling needs; manage queues.
• Assist patients with payment/billing questions and insurance eligibility.
• Coordinate with clinicians; provide administrative support as needed.

Skills

Multitasking

Team player

Strong communication

HIPAA confidentiality

Microsoft Office & EMR proficiency

Education

High School diploma or equivalent

Associate's/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Medical Office Receptionist in Gainesville, VA. The role manages front office duties, delivers quality patient service for in-person and telehealth patients, and supports clinicians with administrative tasks. Starting pay is $21.00 per hour with potential quarterly bonuses.

The ideal candidate will have a High School diploma, 1+ year in healthcare operations or customer service, and proficiency in Microsoft Office and EMR systems, while upholding HIPAA standards.