Medical Front Desk & Patient Access Specialist

Revel Staffing; Salt Lake City (UT); On-site; USD 21,000 - 30,000; Full time

Job summary

Revel Staffing is seeking a Medical Receptionist for a busy healthcare clinic to support front desk operations, patient registration, insurance verification, payment collection, and ensure smooth patient flow throughout the day.

The ideal candidate will have a high school diploma or GED, active HIPAA compliance, basic computer skills (Microsoft Office), and a friendly, professional demeanor for handling phones and in-person inquiries in a fast-paced medical office.

Qualifications

• High school diploma or GED required.
• Active HIPAA compliance credential/training required.
• Basic computer skills including Microsoft Office or similar programs.
• Strong attention to detail and accuracy.
• Positive customer service skills and a patient-focused attitude.
• Professional appearance and demeanor.
• Clear and articulate phone communication skills.
• Ability to stay organized while managing multiple tasks.

Responsibilities

• Greet patients and provide a friendly, professional first impression.
• Check patients in and out accurately and efficiently.
• Provide registration forms and collect required patient documentation.
• Obtain and scan insurance cards, identification, and other documents.
• Register new patients and update existing patient records.
• Verify insurance information accurately and timely.
• Collect patient payments, copays, balances, and other fees.
• Process cash, check, and credit card payments.
• Assist with billing questions and basic account inquiries.
• Maintain patient flow and communicate wait times or updates.
• Answer phones clearly and professionally.
• Assist with follow-up appointments and medical documentation requests.
• Balance daily charges against system reports.
• Complete opening and closing procedures and submit required reports.
• Follow cash control procedures and help secure assets.
• Maintain complete, accurate, confidential patient records.
• Support front office operations and other admin duties as assigned.
• Follow HIPAA requirements and patient privacy standards.

Skills

Customer service

Attention to detail

Phone etiquette

Time management

Education

High school diploma or GED

Tools

Microsoft Office

EMR systems

Job description

Revel Staffing is seeking a Medical Receptionist for a busy healthcare clinic to support front desk operations, patient registration, insurance verification, payment collection, and ensure smooth patient flow throughout the day.

The ideal candidate will have a high school diploma or GED, active HIPAA compliance, basic computer skills (Microsoft Office), and a friendly, professional demeanor for handling phones and in-person inquiries in a fast-paced medical office.