Medical Front Desk & Patient Access — Sign-On Bonus

Munson Healthcare; Traverse City (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Munson Healthcare's FFCHC Primary Care Clinic seeks a Medical Business Associate (Receptionist) to be the first point of contact for patients and their families. You will collect and verify patient and insurance information and enter it into the registration system.

You will schedule patient appointments, manage referrals and testing, and greet patients professionally in person and over the phone, setting a welcoming tone for each visit and ensuring smooth check-in.

Qualifications

• High school graduate or GED.
• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• Obtain/verify all required patient and insurance information and enter the information into the registration system accurately.
• Schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Skills

Customer service

Typing

Windows

Education

High school diploma or GED

Associate degree (preferred)

Tools

Multiple computer systems

Job description

Munson Healthcare's FFCHC Primary Care Clinic seeks a Medical Business Associate (Receptionist) to be the first point of contact for patients and their families. You will collect and verify patient and insurance information and enter it into the registration system.

You will schedule patient appointments, manage referrals and testing, and greet patients professionally in person and over the phone, setting a welcoming tone for each visit and ensuring smooth check-in.