Medical Front Desk – Flexible Scheduling & Patient Access

American Family Care; Elizabeth (NJ); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Great small business work environment

Flexible scheduling

Paid time off

Health insurance

Dental insurance

Retirement benefit

Job summary

American Family Care in Elizabeth, NJ is seeking a friendly medical office clerk to check patients in and out, verify insurance, collect payments, and maintain accurate records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include opening the clinic, greeting patients, gathering insurance cards, registering patients, verifying coverage, processing payments, and handling follow-up requests.

Qualifications

• High School diploma or equivalent required.
• Basic computer knowledge (Microsoft Office).
• Accuracy and detail orientation.
• Positive customer service skills.
• Clear and articulate phone mannerisms.

Responsibilities

• Prepare the clinic for opening and organize new patient paperwork.
• Greet patients and collect insurance and identification documents.
• Register patients, update records, verify insurance, and process checkout.
• Determine, collect, and process patient payments and address billing issues.
• Respond to patient needs with excellent customer service and assist with follow-up appointments.
• Balance daily charges and close out daily procedures.
• Complete closing procedures and cash control.
• Maintain complete and accurate documentation.
• Other duties as assigned.

Skills

Customer service

Attention to detail

Phone etiquette

Professional appearance

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

American Family Care in Elizabeth, NJ is seeking a friendly medical office clerk to check patients in and out, verify insurance, collect payments, and maintain accurate records. You will help maintain patient flow and provide positive patient relations.

Responsibilities include opening the clinic, greeting patients, gathering insurance cards, registering patients, verifying coverage, processing payments, and handling follow-up requests.