Medical Front Desk Coordinator — 4-Day Week

CoreLIFE; Lexington Park (MD); Sur place; USD 23 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, vision insurance

Paid time off

7 paid holidays

Retirement plan

3-day weekend

Résumé du poste

CoreLife in Lexington Park, MD is seeking a Front Desk Coordinator for patient-facing front office support in a busy medical clinic. You will check in/out patients, help with forms, verify insurance, and collect payments while delivering a welcoming experience.

The role requires at least one year of medical front office experience, knowledge of medical terminology, and strong communication and interpersonal skills.

Qualifications

• At least one year of medical front office experience.
• Knowledge of medical terminology.
• Familiarity with medical insurance, patient balances, and payment collection.
• Strong customer service and communication skills.
• Excellent interpersonal and problem-solving abilities.
• Strong critical thinking and decision-making skills.
• A passion for helping patients improve their health and quality of life.

Responsabilités

• Provide an exceptional patient experience during check-in and check-out.
• Assist patients with forms, paperwork, and required documentation.
• Verify medical insurance information and assist with patient balances.
• Collect payments, copays, and outstanding balances.
• Schedule follow-up appointments and support patient care coordination.
• Answer incoming phone calls professionally and in a timely manner.
• Serve as a primary point of contact for prospective patients.
• Educate referred patients on CoreLife’s services, programs, and integrated care model.
• Maintain the appearance, cleanliness, and organization of the clinic front office.
• Support clinic teammates and providers with daily administrative needs.

Connaissances

Communication

Customer service

Interpersonal skills

Problem solving

Critical thinking

Medical terminology

Description du poste

CoreLife in Lexington Park, MD is seeking a Front Desk Coordinator for patient-facing front office support in a busy medical clinic. You will check in/out patients, help with forms, verify insurance, and collect payments while delivering a welcoming experience.

The role requires at least one year of medical front office experience, knowledge of medical terminology, and strong communication and interpersonal skills.