Medical Front Desk Associate Bilingual (Spanish)

Bethany Medical; Winston-Salem (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly pay

Generous PTO

Medical/Dental/Vision coverage

401K

Earned Wage Access (EWA)

Job summary

Bethany Medical in Winston-Salem is looking for a Bilingual Medical Front Desk Associate to join their team. The role involves managing patient interactions with a focus on customer service and relationship building, while also performing necessary administrative duties.

The ideal candidate will have at least 1 year of experience in a medical office setting and be bilingual in Spanish. Benefits include competitive pay, generous PTO, and medical/dental coverage.

Qualifications

• 1+ year of medical office experience with patient registration and check-in/check-out preferred.
• Self-starter and adaptable to departmental changes.
• Ability to discuss treatment and financial obligations with patients.

Responsibilities

• Initiate prompt actions to accomplish objectives and achieve goals beyond what is required.
• Maintain stable performance under pressure, handling stress appropriately.
• Provide customer-focused service by meeting patient needs, building productive relationships, and ensuring satisfaction and loyalty.
• Plan and organize tasks for self and others to ensure efficient completion of work.
• Build trust by interacting transparently and fostering confidence in the organization.

Skills

Bilingual proficiency in Spanish

Customer service skills

Strong computer skills

Tools

Allscripts

Job description

Bilingual (Spanish) Medical Front Desk Associate (Full-Time)

Bethany Medical, an independent multi-specialty medical practice located in the Triad area (Greensboro, Winston‑Salem, High Point, Kernersville, Jamestown, North Wilkesboro, and Mt. Airy), is seeking a Bilingual Medical Front Desk Associate.

Responsibilities

• Initiate prompt actions to accomplish objectives and achieve goals beyond what is required.
• Maintain stable performance under pressure, handling stress appropriately.
• Provide customer-focused service by meeting patient needs, building productive relationships, and ensuring satisfaction and loyalty.
• Plan and organize tasks for self and others to ensure efficient completion of work.
• Build trust by interacting transparently and fostering confidence in the organization.

Qualifications

• 1+ year of medical office experience with patient registration and check‑in/check‑out preferred.
• Self‑started and adaptable to departmental changes.
• Ability to discuss treatment and financial obligations with patients.
• Bilingual proficiency in Spanish preferred.
• Strong computer and customer service skills.
• Experience with Allscripts is a plus.

Benefits

• Competitive hourly pay.
• Generous PTO.
• Medical/Dental/Vision coverage.
• 401K.
• Earned Wage Access (EWA).
• And more!

Job Type

Full Time.