Medical Front Desk & Admin Coordinator

Surgery Partners, Inc; Brandon (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Join Surgery Partners, Inc. in a full-time front desk role focused on patient experience and efficient scheduling. You will welcome patients, check them in/out, and handle payments in a technology-driven healthcare setting.

The position emphasizes computer proficiency across electronic systems, scheduling workflows, and records management, with training offered to learn terminology and office procedures.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using computers and multiple software programs.
• Able to work in a fast-paced healthcare environment.
• Willing to learn medical terminology and scheduling workflows.

Responsibilities

• Welcome patients and create a warm, professional first impression.
• Check patients in and out efficiently.
• Answer calls and assist with scheduling appointments.
• Help patients navigate paperwork and next steps in their care.
• Collect copays and process payments.
• Maintain a welcoming and organized reception area.
• Manage provider schedules and appointment calendars.
• Verify patient demographics and insurance information.
• Maintain accurate patient records.
• Scan, upload, and organize electronic documents.
• Assist with office workflows and daily operational tasks.
• Support providers and team members as needed.
• Work closely with providers, medical assistants, and leadership.
• Communicate professionally with patients and coworkers.
• Help solve problems and keep daily operations running smoothly.
• Jump in where needed to support the success of the office.

Skills

Customer service

Communication

Multitasking

Teamwork

Technical proficiency

Tools

EMR software

Microsoft Outlook

Job description

Join Surgery Partners, Inc. in a full-time front desk role focused on patient experience and efficient scheduling. You will welcome patients, check them in/out, and handle payments in a technology-driven healthcare setting.

The position emphasizes computer proficiency across electronic systems, scheduling workflows, and records management, with training offered to learn terminology and office procedures.