Medical Front Desk

Pacific Skin Institute; Sacramento (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Dental Insurance

Vision Insurance

401(k)

Job summary

Pacific Skin Institute in Sacramento seeks a motivated Medical Receptionist with a team-centered attitude to welcome patients and support a smooth front-desk flow.

You will schedule appointments, handle check-in/out, manage patient records in EPIC, and ensure HIPAA compliance while maintaining a clean, stocked reception area across PSI locations as needed.

Qualifications

• Strong customer service and friendly demeanor.
• Experience with medical office scheduling and check-in/out.
• Familiarity with HIPAA and patient confidentiality.
• Experience using EPIC or similar EHR systems.
• Willingness to travel to PSI locations as needed.
• Excellent organization and attention to detail.

Responsibilities

• Provide a warm greeting and excellent customer service to every patient.
• Schedule patient appointments and procedures according to policies.
• Check-in/Check-out: obtain accurate information and forms.
• Maintain and oversee phototherapy patient flow.
• Collect payments, explain financials, and reconcile charges daily.
• Use EPIC to file records and keep charts orderly.
• Handle medical record requests with proper consent.
• Maintain confidentiality under HIPAA.
• Keep reception area and bathrooms stocked and clean.
• Ensure office supplies are sufficient and stocked.
• Perform other related duties as assigned.
• Occasionally travel to Sacramento, Folsom, Elk Grove, Rocklin or Vacaville locations.

Skills

Customer service

Scheduling

Front desk coordination

HIPAA compliance

EPIC

Phone etiquette

Data entry

Tools

EPIC

Job description

Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Receptionist that has a passion for medicine and helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor.

Major Responsibilities/Tasks:

• Provide a warm greeting and excellent customer service to every patient
• Schedule patient appointments and procedures according to established policies and procedures.
• Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete.
• Maintain and oversee phototherapy patient flow
• Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required.
• Utilizing EPIC, file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order.
• Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records.
• (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality.
• Ensure the reception area and patient bathroom is adequately stocked and clean during business hours.
• Ensure office supplies excluding medical supplies are sufficient and stocked.
• Perform other related duties as directed or assigned.
• *PSI has 5 locations. Occasionally, due to staffing needs, you must be willing to travel to any of these sites: (Sacramento, Folsom, Elk Grove, Rocklin or Vacaville).

• Health Insurance
• Paid Time Off
• Dental Insurance
• Vision Insurance
• 401(k)