Medical Front Desk

Pacific Skin Institute; Hawaii; On-site; USD 18,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Vision Insurance

401(k)

401(k) Matching

Free Parking

Job summary

A healthcare provider is seeking a motivated Medical Receptionist for their Honolulu location. This role involves providing excellent customer service, scheduling appointments, and processing paperwork. Ideal candidates will have strong communication skills, a passion for healthcare, and experience with patient confidentiality. Competitive pay range is $18.00 to $24.00 per year, with benefits including health insurance and paid time off.

Qualifications

• Passion for medicine and helping people.
• Ability to provide warm greetings and excellent service.
• Must maintain patient confidentiality.

Responsibilities

• Provide a warm greeting and excellent customer service to every patient.
• Schedule patient appointments and procedures.
• Check-in/Check-out patients and ensure registration forms are complete.
• Collect and reconcile patient payments.
• Maintain files and records in a confidential manner.

Skills

Customer service

Communication

HIPAA compliance

Computer skills (EPIC)

Job description

Base pay range

$18.00/yr - $24.00/yr

Pacific Skin Institute is in search of a motivated candidate with a team-centered attitude! We are looking for a Medical Receptionist that has a passion for medicine and helping people obtain the services they need and making sure patients feel comfortable when seeing a doctor.

Major Responsibilities/Tasks

Front Office:

• Provide a warm greeting and excellent customer service to every patient
• Schedule patient appointments and procedures according to established policies and procedures
• Check-in/Check-out: Obtain accurate information from patients and ensure all registration forms are complete
• Collect patient and insurance payments and reconcile charges on a daily basis. Explains financial requirements to the patients or responsible parties and collects copays as required
• Utilizing EPIC, file records (insurance cards, registration form, ID, referral, etc) in appropriate sections of patient charts and keeps patient charts in proper order
• Medical record requests. Copy patient information and forward to requesting party after receiving appropriate consent to release medical records
• (HIPAA) Maintain files and records in a confidential manner. Maintain patient confidentiality
• Ensure the reception area and patient bathroom is adequately stocked and clean during business hours
• Ensure office supplies excluding medical supplies are sufficient and stocked
• Perform other related duties as directed or assigned

Back Office:

• Prepare patients for examinations, tests, or treatments
• Process all the paperwork in the Provider's outbox
• Follow up with patients regarding lab results
• Call patients to schedule follow-up appointments as directed by the Provider
• Clean and sanitize patient rooms between appointments, and sterilize equipment
• Specimen collections and processing
• Send medication refills as directed by the Provider
• Stock assigned patient rooms daily and as needed to maintain proper inventory
• Coordinate referral of services to and from other Health Care Providers
• Acting as the liaison between a provider and his/her patients and another medical office

Benefits

• Health Insurance
• Paid Time Off
• Vision Insurance
• 401(k)
• 401(k) Matching
• Free Parking

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting