Medical Front Desk

Jobot; Albuquerque (NM); On-site; USD 21,000 - 22,000; Full time

Job summary

Jobot is seeking a dynamic Consulting Medical Front Desk professional in Albuquerque to be the first point of contact for clients and ensure smooth daily office operations. This role involves greeting visitors, handling patient intake, verifying insurance, processing payments, and assisting with medical billing in a fast-paced healthcare environment.

The position requires strong customer service, attention to detail, and the ability to manage multiple tasks.

Qualifications

• Experience in greeting clients and handling inquiries.
• Ability to verify insurance coverage and process payments.
• Experience with medical billing and financial record-keeping.

Responsibilities

• Greet clients and visitors and direct them to services.
• Manage patient intake and registration, verify insurance, process payments, and handle billing inquiries.
• Assist with financial records and updating patient files, including medical billing.
• Provide excellent face-to-face customer service and resolve client concerns promptly.
• Coordinate appointment scheduling, including confirmations, cancellations, and walk-ins.
• Maintain a clean, welcoming front office environment.
• Collaborate with accounting/finance to streamline operations and ensure compliance.
• Assist in preparing regular financial reports and other admin tasks.

Skills

Customer service

Scheduling

Billing

Insurance verification

Communication

Tools

Billing software

Job description

Job details: Fast Pace Enviroment - Healthcare Industry - Busy Office

This Jobot Consulting Job is hosted by: Daniel Gonzalez

Salary: $15 - $16 per hour

A bit about us:

Are you a dynamic, experienced professional who thrives in a fast-paced environment and has a knack for juggling multiple tasks? We are seeking a highly capable Consulting Medical Front Desk professional to join our team. This role is vital to our organization as it serves as the first point of contact for our clients and plays a significant role in ensuring the efficient and smooth day-to-day operation of our office.

Why join us?

If you are a proactive, detail-oriented professional with a strong customer service orientation and a passion for numbers, we would love to hear from you. This is a fantastic opportunity to contribute to a dynamic, growing team while developing your skills in a challenging and rewarding environment.

Job Details

Responsibilities

• 1. Greeting clients and visitors, answering visitor inquiries, and directing them to the right service areas.
• 2. Managing patient intake and registration, including verifying insurance coverage, processing payments, and handling billing inquiries.
• 3. Assisting with financial record-keeping, including updating patient records and processing medical billing.
• 4. Providing top-notch face-to-face customer service, promptly addressing client concerns, and ensuring their satisfaction.
• 5. Coordinating appointment scheduling, including confirming appointments, managing cancellations, and handling emergency and walk-in appointments.
• 6. Maintaining a clean, organized, and welcoming front office environment.
• 7. Collaborating with the accounting and finance team to streamline financial operations and ensure regulatory compliance.
• 8. Assisting in the preparation of regular financial reports and other administrative tasks as needed.

Schedule: 40 hours per week, Monday–Friday. The office is open from 8:00 AM–7:00 PM, so candidates must be flexible with their hours.

Saturday Rotation: Rotating Saturdays from 8:00 AM–12:00 PM.

Requirements: Must successfully pass a drug test and fingerprint-based background check.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy