Medical Equipment Delivery & Patient Care Specialist

Rotech Healthcare; Cape Girardeau (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Medical, dental, vision coverage

401(k)

Job summary

Rotech Healthcare Inc. seeks a dedicated Customer Service Technician to join our team. You will be responsible for the delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and to educate patients and caregivers on proper use.

Excellent customer service over the phone and in person is essential. Travel in a company or personal vehicle is required to patient homes; valid driver's license and clean driving record are required.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written English communication.
• Ability to multi-task and work with patients and referral sources.

Responsibilities

• Delivers, sets up and maintains equipment at delivery addresses using company/personal vehicle.
• Educates patients and caregivers on safe use and maintenance of equipment.
• Coordinates with billing and referrals; maintains paperwork and logs.

Skills

Communication

Multi-tasking

Customer service

Teamwork

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Rotech Healthcare Inc. seeks a dedicated Customer Service Technician to join our team. You will be responsible for the delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and to educate patients and caregivers on proper use.

Excellent customer service over the phone and in person is essential. Travel in a company or personal vehicle is required to patient homes; valid driver's license and clean driving record are required.