Medical Equipment Delivery Driver Service Technician

Northwest Respiratory Services; Tinley Park (IL); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-paid life insurance

401(k) matching on Day One

FSA account

Pet insurance

Disability insurance

Paid vacation & holidays

Flexible start times

Local nightly routes

Overtime & on-call pay

Job summary

Northwest Respiratory Services in Tinley Park, IL seeks a Medical Equipment Delivery Driver to educate patients on equipment use, deliver and set up DME, and support families in maintaining independence.

You will travel to homes and facilities, ensure safe operation, follow safety procedures, and provide compassionate service while building trust with patients and caregivers.

Qualifications

• Current state issued driver's license.
• CDL Class C with Tanker and Hazmat endorsements preferred; assistance provided to obtain endorsements.
• Willingness to travel and train offsite at start (Milwaukee, WI or Eagan, MN).
• Clean background and motor vehicle record check.
• Must pass drug test, physical capability test and DOT Physical.
• Strong interpersonal and customer service skills.
• Desire to help the community improve quality of life.

Responsibilities

• Safely transport, deliver, and set up DME equipment (oxygen tanks, etc.) at patient homes and facilities.
• Provide friendly, high-quality service to patients and facility partners.
• Follow safety procedures for transporting medical equipment.
• Manage delivery route and schedule to meet service goals and timely deliveries.
• Assist with equipment problems and complaints promptly.
• Provide clear instructions to patients/caregivers on use and care of equipment.

Skills

Customer service

Interpersonal skills

Job description

Job DetailsJob Location: 17 Chicago - Tinley Park, IL 60477Position Type: Full TimeSalary Range: $25.00 - $29.00 HourlyJob Shift: DayJob Category: Service TechnicianNorthwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions.

A Day in the Life:

• Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.
• Provide top of the line, friendlycustomer service to all our patients, and facility partners.
• Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
• Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
• Assist with customer equipment problems and complaints in a timely and professional manner.
• Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.

What is in it For You:

• $25-$29per hour
• Health, Dental, Vision Insurance
• Employer Paid Life Insurance
• Matched 401k Eligibility on Day One of Employment
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short Term and Long Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, sick, and paid holidays
• Flexible start times
• Local routes. Be home every night
• Opportunity for overtime and on-call work with premium pay

Qualifications

• Current state issued driver’s license.
• Class C CDL with Tanker and Hazmat endorsements preferred but we can help you get the required endorsements needed for this position
• The candidate for this role must be OK with travel and working offsite for training at the beginning of this role. Training will take place in our Milwaukee, WI Branch, or at our Headquarters in Eagan, MN
• Acceptable criminal background check and motor vehicle record check
• Pass a mandated drug test, a physical capability test, and DOT Physical
• Strong interpersonal skills and customer service skills
• A desire to work with the community and help others enjoy a better quality of life
• Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled