Medical Equipment Customer Service Representative

Rotech Healthcare; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Equipment Customer Service Representative to join their team. In this role, you will be the first point of contact for customers, assisting them with inquiries about medical equipment and ensuring their satisfaction. Your exceptional communication and interpersonal skills will shine as you provide support and guidance, helping patients manage their health and treatment effectively. This position offers a dynamic work environment where you can make a real difference in people's lives while developing your career in the healthcare sector.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or related field is essential.

Responsibilities

• Assist customers with product inquiries and troubleshooting.
• Process orders and manage customer accounts.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Problem Solving

Education

High School Diploma or Equivalent

Job description

Medical Equipment Customer Service Representative

Rotech Healthcare Inc.

OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Job Description:

As a Medical Equipment Customer Service Representative, you will assist customers with inquiries regarding medical equipment, provide information about products and services, and ensure customer satisfaction.

Responsibilities:

1. Assist customers with product inquiries and troubleshooting.
2. Process orders and manage customer accounts.
3. Provide exceptional customer service and support.
4. Maintain accurate records of customer interactions.

Qualifications:

1. High school diploma or equivalent.
2. Experience in customer service or related field.
3. Strong communication and interpersonal skills.
4. Ability to work in a fast-paced environment.

For more information about Rotech Healthcare and our services, please visit our website.