Medical Devices Installation Project Coordinator

Vision RT Ltd.; United States; Remote; USD 40,000 - 61,000; Full time

Job summary

Vision RT is seeking an organised Installation Coordinator to support planning and delivery of equipment installations across the EMEIA and APAC regions. You will coordinate installation activities, schedule engineers and third‑party vendors, and manage customer communications to ensure timely project delivery.

The role acts as the central point of contact between customers, engineers, distributors and internal teams, guiding projects from initial site survey through to completion and ensuring

Qualifications

• Previous experience in installation coordination, project coordination, scheduling, administration, or customer service with Medical Devices.
• Excellent verbal and written communication skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience coordinating engineers, stakeholders, suppliers, or third-party vendors.
• Strong attention to detail and problem-solving skills.
• Ability to build effective working relationships with internal and external stakeholders.
• Proficiency with Microsoft Office applications and project tracking tools.
• Experience maintaining accurate records, reports, and project documentation.

Responsibilities

• Coordinate installation projects from site survey through to completion.
• Schedule field service engineers, subcontractors, and third-party vendors.
• Manage customer communications regarding installation plans, site access requirements, and project updates.
• Review site surveys and communicate installation requirements to engineering teams.
• Liaise with regional managers and field engineers to agree installation schedules.
• Optimise engineer utilisation through effective resource planning.
• Manage multiple installation projects simultaneously while meeting customer expectations.
• Build and maintain strong relationships with customers, distributors, suppliers, engineers, and subcontractors.
• Monitor installation progress and resolve scheduling or project issues promptly.
• Track project milestones and ensure all activities are completed on time.
• Identify and escalation risks, delays, or installation concerns.
• Maintain accurate project records, documentation, and communication logs.
• Ensure all compliance requirements and installation documentation are completed.
• Produce reports and support data-gathering and analytics activities.
• Update and maintain project management and communication platforms, including Monday.com.
• Support the creation and maintenance of installation documentation, forms, and procedures.
• Work in accordance with company quality management processes and standards.

Skills

Installation coordination

Communication skills

Time management

Multitasking

MS Office

Documentation

Education

Project management qualifications or training

Tools

Monday.com

Job description

Vision RT is a fast-growing MedTech company transforming radiation therapy for cancer patients by helping make it more accurate, effective, and comfortable. The company is the inventor of, and a market leader in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, providing enhanced guidance across every step of the radiotherapy workflow.

Our systems are used in over 3,000 clinics worldwide, including in 29 of the top 30 Best Hospitals for Cancer (source: US News and World Report 2026 rankings).

The company is recognized as one of Britain’s fastest-growing private tech companies, as featured in the 2025Sunday Times 100 Tech list. Vision RT is also a recipient of the 2026 King’s Award for Enterprise, our fifth in 10 years. It is the UK’s most prestigious accolade for business excellence.

Company video (Available on application page)

With around 400+ employees globally and offices in the UK, Poland, and the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S, one of the world’s largest investors in healthcare companies. Employees benefit from the security and reach of being part of a large global enterprise, combined with the agility and innovation of a startup.

Vision RT is a company with strong values, a clear mission, and a bright future. It is an exciting and rewarding organization in which to work.

About the role

We are seeking an organised and customer-focused Installation Coordinator to support the successful planning and delivery of equipment installations across the EMEIA and APAC regions. This role is responsible for coordinating installation activities, scheduling engineers and third-party vendors, managing customer communications, and ensuring projects are delivered efficiently and on time.

The successful candidate will act as a central point of contact between customers, engineers, subcontractors, distributors, and internal teams, ensuring a seamless installation experience from initial site survey through to project completion.

Key Responsibilities

• Coordinate installation projects from site survey through to completion.
• Schedule field service engineers, subcontractors, and third-party vendors.
• Manage customer communications regarding installation plans, site access requirements, and project updates.
• Review site surveys and communicate installation requirements to engineering teams.
• Liaise with regional managers and field engineers to agree installation schedules.
• Optimise engineer utilisation through effective resource planning.
• Manage multiple installation projects simultaneously while meeting customer expectations.
• Build and maintain strong relationships with customers, distributors, suppliers, engineers, and subcontractors.
• Monitor installation progress and resolve scheduling or project issues promptly.
• Track project milestones and ensure all activities are completed on time.
• Identify and escalation risks, delays, or installation concerns.
• Maintain accurate project records, documentation, and communication logs.
• Ensure all compliance requirements and installation documentation are completed.
• Produce reports and support data-gathering and analytics activities.
• Update and maintain project management and communication platforms, including Monday.com.
• Support the creation and maintenance of installation documentation, forms, and procedures.
• Work in accordance with company quality management processes and standards.

Required Skills & Experience

• Previous experience in installation coordination, project coordination, scheduling, administration, or customer service with Medical Devices
• Excellent verbal and written communication skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple projects and priorities simultaneously.
• Experience coordinating engineers, stakeholders, suppliers, or third-party vendors.
• Strong attention to detail and problem-solving skills.
• Ability to build effective working relationships with internal and external stakeholders.
• Proficiency with Microsoft Office applications and project tracking tools.
• Experience maintaining accurate records, reports, and project documentation.

Desirable Skills & Experience

• Experience supporting technical, engineering, healthcare, or service-based installations.
• Familiarity with project management principles and methodologies.
• Experience using project management software and workflow tools.Understanding of risk, issue, and change management processes.
• Experience producing project reports and stakeholder updates.
• Project management qualifications or relevant training.
• Experience working in a fast-paced, customer-focused environment

Location

UK or anywhere else in Europe

£30,000 - £45,000 a year

Vision RT is an Equal Opportunity / Affirmentive Action employer, all qualified applicants will receive consideration for employment and development without regard to race, colour, religion, sexual orientation, gender, national origin, disability, or protected veteran status.