Medical Device Integration Coordinator

Compass Group USA; Chicago (IL); On-site; USD 85,000 - 115,000; Full time

Job summary

Intelas, a Compass Healthcare company, seeks a Medical Device Integration Coordinator in Chicago, IL to oversee deployment, connectivity, maintenance, and cybersecurity of medical devices and clinical systems.

You will work with HTM, Information Management, Cybersecurity, clinicians, and vendors to ensure secure, reliable data exchange with Epic and hospital systems; onsite role with after-hours support as needed.

Qualifications

• Three to five years of experience supporting medical devices, clinical systems, or healthcare IT.
• Knowledge of networking, Windows systems, medical-device connectivity, and cybersecurity.
• Experience troubleshooting servers, interfaces, clinical applications, or device connectivity.
• Strong communication, documentation, collaboration, and problem-solving skills.
• Ability to coordinate effectively with clinical teams, IT, Cybersecurity, HTM, and vendors.
• Ability to participate in after-hours support and escalation.

Responsibilities

• Support medical-device platforms and applications, including vendor systems.
• Troubleshoot network connectivity, HL7 interfaces, and Epic integration.
• Coordinate new medical-device implementations: onboarding, firewall rules, certificates, testing, go-live.
• Support medical-device servers, workstations, middleware, interfaces, and databases.
• Assist with cybersecurity activities: patching, risk documentation, and vendor access.
• Lead or participate in troubleshooting clinical-technology incidents affecting patient care.
• Support system upgrades, device replacements, OS migrations, disaster-recovery testing.
• Maintain system documentation, diagrams, inventories, and implementation plans.

Skills

Medical devices

Healthcare IT

Networking

Windows systems

Cybersecurity

Vendor coordination

Education

Bachelor’s degree in Information Technology/CS/Biomedical Engineering

Tools

Epic

HL7

CyberArk

Active Directory

Job description

Position Title: Medical Device Integration Coordinator- Chicago, IL

Other Forms of Compensation:

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime—so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

Please note: This position will be onsite

The Medical Device Integration Coordinator will support the implementation, connectivity, maintenance, and cybersecurity of medical devices and clinical technology systems across the organization. This position will work closely with HTM, Information Management, Cybersecurity, clinical departments, and external vendors to ensure medical devices remain securely connected and reliably exchange information with Epic and other hospital systems.

Key responsibilities include:

• Supporting medical-device platforms and applications, including Philips PIC iX and IntelliBridge Enterprise, GE MUSE, Provation MD, Sickbay, Connexall, Rauland, Laborie, Asimily, BD Alaris, and other vendor-hosted clinical systems.
• Troubleshooting network connectivity, wireless authentication, device-to-server communication, HL7 interfaces, worklists, results delivery, and Epic integration.
• Coordinating new medical-device implementations, including network onboarding, server and application requirements, firewall rules, service accounts, certificates, testing, validation, and go-live support.
• Supporting medical-device servers, workstations, middleware, interfaces, databases, and vendor remote-access solutions in collaboration with hospital infrastructure teams.
• Assisting with medical-device cybersecurity activities, including vulnerability remediation, patch coordination, CyberArk account management, vendor access, system hardening, and risk documentation.
• Leading or participating in troubleshooting efforts for clinical technology incidents affecting patient care.
• Supporting system upgrades, device replacements, operating-system migrations, planned maintenance, disaster-recovery testing, and technology lifecycle initiatives.
• Maintaining system documentation, network diagrams, technical inventories, support procedures, implementation plans, and project updates.
• Participating in after-hours support and escalation for critical medical-device and clinical-system issues as needed.

Required Qualifications:

• Three to five years of experience supporting medical devices, clinical systems, or healthcare IT.
• Knowledge of networking, Windows systems, medical-device connectivity, and cybersecurity.
• Experience troubleshooting servers, interfaces, clinical applications, or device connectivity.
• Strong communication, documentation, collaboration, and problem-solving skills.
• Ability to coordinate effectively with clinical teams, IT, Cybersecurity, HTM, and vendors.
• Ability to participate in after-hours support and escalation.

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Biomedical Engineering, Healthcare Technology Management, or a related field.
• Experience with Epic, HL7, medical-device integration, or interoperability.
• Experience supporting one or more of the listed medical-device or clinical systems.
• Knowledge of Active Directory, CyberArk, vulnerability management, and vendor remote access.
• Healthcare technology, IT, networking, cybersecurity, or project-management certification.

Intelas is a member of Compass Group USA

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Intelas maintains a drug-free workplace.

Req ID: 1564911
Intelas
ASHLEY VAVROCK
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