Medical Device Integration Coordinator

Intelas; Chicago (IL); On-site; USD 85,000 - 125,000; Full time

Job summary

Intelas in Chicago, IL seeks a Medical Device Integration Coordinator to oversee secure connectivity and reliable data exchange for medical devices across the hospital ecosystem. The role collaborates with HTM, IT, cybersecurity, and clinical teams to implement, maintain, and securely integrate devices with Epic and other systems.

The ideal candidate will have 3–5 years in healthcare IT, strong networking and Windows skills, and experience with Epic HL7 interfaces and cybersecurity practices.

Qualifications

• Three to five years of experience supporting medical devices, clinical systems, or healthcare IT.
• Knowledge of networking, Windows systems, medical-device connectivity, and cybersecurity.
• Experience troubleshooting servers, interfaces, clinical applications, or device connectivity.
• Strong communication, documentation, collaboration, and problem-solving skills.
• Ability to coordinate effectively with clinical teams, IT, Cybersecurity, HTM, and vendors.
• Ability to participate in after-hours support and escalation.

Responsibilities

• Support medical-device platforms and applications, including vendor systems.
• Troubleshoot network connectivity, wireless authentication, HL7 interfaces, and Epic integration.
• Coordinate new medical-device implementations, including network onboarding and firewall rules.
• Support medical-device servers, workstations, middleware, interfaces, and vendor remote-access solutions.
• Assist with medical-device cybersecurity activities, including patch coordination and risk documentation.
• Lead or participate in troubleshooting clinical technology incidents.
• Support system upgrades, device replacements, OS migrations, maintenance, and disaster-recovery testing.
• Maintain system documentation, network diagrams, inventories, procedures, and project updates.
• Participate in after-hours support and escalation as needed.

Skills

Networking

Windows systems

Med-device connectivity

Cybersecurity

Documentation

Collaboration

Communication

After-hours support

Vendor coordination

Troubleshooting

Education

Bachelor's degree in Information Technology, Computer Science, Biomedical Engineering, Healthcare Technology Management, or related field

Tools

Epic

HL7

CyberArk

Active Directory

Job description

Please note: This position will be onsite

The Medical Device Integration Coordinator will support the implementation, connectivity, maintenance, and cybersecurity of medical devices and clinical technology systems across the organization. This position will work closely with HTM, Information Management, Cybersecurity, clinical departments, and external vendors to ensure medical devices remain securely connected and reliably exchange information with Epic and other hospital systems.

Key responsibilities include:

• Supporting medical-device platforms and applications, including Philips PIC iX and IntelliBridge Enterprise, GE MUSE, Provation MD, Sickbay, Connexall, Rauland, Laborie, Asimily, BD Alaris, and other vendor-hosted clinical systems.
• Troubleshooting network connectivity, wireless authentication, device-to-server communication, HL7 interfaces, worklists, results delivery, and Epic integration.
• Coordinating new medical-device implementations, including network onboarding, server and application requirements, firewall rules, service accounts, certificates, testing, validation, and go-live support.
• Supporting medical-device servers, workstations, middleware, interfaces, databases, and vendor remote-access solutions in collaboration with hospital infrastructure teams.
• Assisting with medical-device cybersecurity activities, including vulnerability remediation, patch coordination, CyberArk account management, vendor access, system hardening, and risk documentation.
• Leading or participating in troubleshooting efforts for clinical technology incidents affecting patient care.
• Supporting system upgrades, device replacements, operating-system migrations, planned maintenance, disaster-recovery testing, and technology lifecycle initiatives.
• Maintaining system documentation, network diagrams, technical inventories, support procedures, implementation plans, and project updates.
• Participating in after-hours support and escalation for critical medical-device and clinical-system issues as needed.

Required Qualifications:

• Three to five years of experience supporting medical devices, clinical systems, or healthcare IT.
• Knowledge of networking, Windows systems, medical-device connectivity, and cybersecurity.
• Experience troubleshooting servers, interfaces, clinical applications, or device connectivity.
• Strong communication, documentation, collaboration, and problem-solving skills.
• Ability to coordinate effectively with clinical teams, IT, Cybersecurity, HTM, and vendors.
• Ability to participate in after-hours support and escalation.

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Biomedical Engineering, Healthcare Technology Management, or a related field.
• Experience with Epic, HL7, medical-device integration, or interoperability.
• Experience supporting one or more of the listed medical-device or clinical systems.
• Knowledge of Active Directory, CyberArk, vulnerability management, and vendor remote access.
• Healthcare technology, IT, networking, cybersecurity, or project-management certification.