Manager, Biomedical Services

Compass Group USA; Framingham (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

Intelas, a Compass Healthcare company, seeks an experienced Biomedical Equipment Technician/Leader to mentor staff, maintain ISO 13485 compliance, and drive maintenance strategies for complex clinical equipment. You will oversee CMMS reporting, analyze failures, and coordinate with clinical teams to ensure uptime and safety.

The role emphasizes hands-on maintenance, training, and process improvements in a hospital environment with a strong focus on patient care and regulatory compliance.

Qualifications

• Associate degree or equivalent in biomedical equipment tech or electronics.
• CABT, A+, or similar certifications are preferred.
• Military training is a plus.

Responsibilities

• Mentor and train junior biomedical equipment technicians with in-service education.
• Maintain ISO 13485 compliance and QMP policy adherence.
• Analyze, repair, and test electronic/electromechanical equipment.
• Perform planned maintenance and safety testing.
• Respond to clinical department calls and ensure service quality.

Skills

Biomedical equipment maintenance

Training & mentoring

ISO 13485 compliance

Education

Associate’s Degree in biomedical equipment technology

CABT / A+ certifications

Military training preferred

Tools

CMMS software

Job description

Intelas, a Compass Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve uptime, simplify oversight, and make more informed capital decisions. Our programs support 100% regulatory compliance and drives 98% equipment uptime-so clinicians can focus on care, not equipment issues.

We support nearly 4,500 healthcare sites nationwide—from large, campus-based acute care hospitals to system-integrated outpatient clinics. With more than 1.15 million medical devices managed, we provide the clarity and consistency needed in today’s rapidly evolving healthcare environment.

Join Intelas—where your career thrives, your potential is unleashed, and your work directly supports patient care. Whether you're just starting out or are a seasoned professional, our people-first approach ensures opportunities for continuous growth, development, and fulfillment.

JOB DUTIES AND RESPONSIBILITIES

• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Maintain compliance on company ISO:13485 certification standards/QMP policies and requirements Planning, organizing, and directing the growth, effectiveness and financial performance of the client contract in accordance with company policies and procedures
• Implement KPI improvement strategies
• Complete all required trainings
• Analyze, repair, and test electronic and electromechanical equipment
• Repair, install, maintain, calibrate, and inspect complex clinical equipment, instrumentation, and systems.
• Perform planned maintenance and electrical safety testing of clinical equipment, devices and systems, and monitor completion of planned maintenance activities performed by outside vendors
• Respond expeditiously to calls from clinical departments, and customers to evaluate and rectify valid operator complaints and concerns
• Display effective client service in accordance with client satisfaction survey protocol
• Provide input on client capital replacement strategies for medical equipment and the maintenance requirements
• Lead team huddles and meetings
• Flexibility to work augmented shifts based on unit needs and client contractual requirements
• Maintain an orderly and functional working environment, ensuring tools and test equipment are calibrated and functional before use
• Supervise and instruct biomedical equipment maintenance personnel in the safe use, application, testing, planned maintenance and repair of all types of clinical equipment technologies and systems
• Mentor and train junior biomedical equipment technicians with in-service educational training on proper use and maintenance of equipment
• Provide recognition for employee when programs are implemented with success
• Manage disciplinary issues and other employee relations concerns with guidance from Human Resources
• Complete annual employee performance evaluations, competency assessments, training plans, and merit increases on a timely basis.
• Establish and administer on-call schedule; assume on-call responsibilities as necessary
• Prepare, present, and explain the equipment database (CMMS) reports
• Maintain accurate inventory and documentation on all equipment, inspections and equipment repairs and failures
• Make recommendations to the Department Manager regarding service strategies on equipment; keep supervisor informed of activities, needs and problems.
• Provide accurate and timely database management of CMMS in accordance with QMS policies and procedures
• Review outcome of planned maintenance actions and make recommendations to department staff concerning improvements
• Research and initiate orders for repair parts, working within established budget parameters. Generate purchase orders and effectively find second-source parts
• Maintain accurate records of repairs, calibration, and tests
• Perform other duties as assigned that is intrinsic to the successful operation of the business

QUALIFICATIONS

Education:

• Associate’s Degree in biomedical equipment technology or electronic equipment or equivalent
• CABT, A+, etc, Certifications preferred
• Military training preferred

Experience:

• Minimum of five years servicing a broad representation of clinical/patient care equipment in a hospital environment
• In-depth knowledge of electronic circuitry and technical aspects of the operation, repair, and planned maintenance of electronic and electromechanical equipment

Associates at Intelas are offered many fantastic benefits.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Intelas maintains a drug-free workplace.

Intelas is a member of Compass Group USA

Req ID: 1544728

Intelas

Ashley Vavrock