Medical Delivery Technician

Health System Services Ltd.; City of Albany (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Future-Ready Retirement Plan

Generous PTO and Holidays

On-call rotation

Job summary

Health System Services Ltd. in New York is seeking a Medical Delivery Technician to deliver, install, and service Durable Medical Equipment (DME) at patients' homes across the New York area. You’ll educate families, troubleshoot minor issues, and maintain equipment with safety and empathy.

Join a team that values dependability, safety, and compassionate care, with a regular weekday schedule, on-call rotation, and comprehensive benefits.

Qualifications

• 1 year of delivery and/or customer service, strongly preferred.
• High school diploma required.
• Valid state-issued driver's license.
• Background screening is required.
• Must be 21 years of age to meet auto insurance coverage.

Responsibilities

• Deliver and install Durable Medical Equipment (DME) safely and on time.
• Pick up equipment and return it for cleaning and redistribution.
• Provide delivery, pickup, and basic maintenance of home medical equipment.
• Safely operate and care for a company vehicle.
• Educate patients, families, and caregivers on proper equipment use.
• Troubleshoot minor equipment issues in the field.
• Complete paperwork, trip logs, and inventory checklists accurately.
• Keep equipment organized and maintained according to company standards.
• Lift, carry, push, and move equipment of varying sizes and weights.
• Navigate homes, hospitals, and care facilities to complete deliveries and setups.

Skills

Delivery experience

Customer service

Safe driving history

Communication skills

Detail-oriented

Education

High school diploma

Job description

Medical Delivery Technician | Home Care Hero - Care Delivered Where It Matters Most

Do you display Empathy, Passion, Integrity, and Commitment? If YES, join us at HSS where we are passionate about healthcare and provide seamless services to our clients and colleagues.

This is more than just a job. It's a chance to become a Home Care Hero - delivering care where it matters most by helping patients receive the equipment they need to safely recover and remain at home.

About the Position

As a Medical Delivery Technician, you are the face of HSS in the field. You're responsible for delivering, setting up, picking up, and troubleshooting Durable Medical Equipment (DME) - and making sure every patient interaction feels safe, smooth, and supported.

You'll provide hands-on service while living our core values: Empathy, Passion, Integrity, and Commitment in everything you do.

In this role, you will:

• Deliver and install Durable Medical Equipment (DME) safely and on time
• Pick up equipment and return it for cleaning, maintenance, and redistribution
• Provide delivery, pickup, and basic maintenance of home medical equipment and supplies
• Safely operate and care for a company vehicle as part of your daily route
• Educate patients, families, and caregivers on proper and safe equipment use
• Troubleshoot minor equipment issues in the field when needed
• Complete paperwork, trip logs, and inventory checklists accurately and on time
• Keep equipment organized and maintained according to company standards
• Lift, carry, push, and move equipment of varying sizes and weights throughout the day
• Navigate homes, hospitals, and care facilities to complete deliveries and setups

What We’re Looking For

• Valid state-issued driver's license in the state where the employee works, required.
• Ability to cover one week of on-call requirements per month.
• High school diploma required.
• 1 year of delivery and/or customer service, strongly preferred.
• Candidates should possess a safe driving history and will be required to complete a background screening as part of the hiring process.
• Must be 21 years of age to meet the coverage requirements of the company's auto insurance.
• Ability to lift, push, pull, and carry equipment of varying weights.

Qualifications for Success

• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.

What You Get - Benefits That Go Beyond the Basics

• Comprehensive Health Coverage -Medical, Dental, and Vision insurance to keep you and your family well
• Future-Ready Retirement Plan -401K with 3% company contribution after one year and 1,000 hours worked
• Time to Recharge -Generous PTO, Vacation, and 9 Paid Holidays
• Extra Support When You Need It -Short Term Disability (optional) and Company-Paid Long-Term Disabilityand Free Confidential Employee Assistance Program
• Be Part of Something Bigger -Join an organization that values giving back through community programs

Compensation

• $20.00 - $22.00 per hour

Shift

• Monday - Friday, 9:30am to 6:00pm
• On-call required with a rotational shift