Medical Delivery Operations Lead

1st Choice Delivery, LLC; Ohio; On-site; USD 52,000 - 68,000; Full time

Job summary

1st Choice Delivery, LLC is seeking a Terminal Supervisor to oversee daily last-mile medical delivery and return logistics at the assigned terminal. You will direct driver activities, maintain custody of medical freight, and ensure regulatory and customer compliance.

You will assign work, monitor data integrity, and produce daily reports while optimizing routes, staffing, and costs in a fast-paced warehouse environment.

Qualifications

• Leadership and team coordination experience in a fast-paced environment.
• Strong communication skills for customers and staff.
• Proven problem-solving and prioritization abilities.
• Familiarity with distribution, routing, or terminal operations.

Responsibilities

• Direct and supervise daily terminal operations, including deliveries and returns.
• Maintain chain of custody for inbound/outbound medical freight.
• Ensure correct routing, sorting, and timely task assignments to drivers.
• Monitor data integrity and driver scan/completion of confirmations.
• Complete daily reports and OS&D documentation as required.
• Address delays, service issues, and customer inquiries promptly.

Skills

Leadership

Communication

Problem-solving

Time management

Customer-focused

Conflict resolution

Geography knowledge

Attention to detail

Education

High school diploma or equivalent

Tools

TopHat

Microsoft Office

Job description

1st Choice Delivery, LLC is seeking a Terminal Supervisor to oversee daily last-mile medical delivery and return logistics at the assigned terminal. You will direct driver activities, maintain custody of medical freight, and ensure regulatory and customer compliance.

You will assign work, monitor data integrity, and produce daily reports while optimizing routes, staffing, and costs in a fast-paced warehouse environment.