Medical Courier

QUEST DIAGNOSTICS INC; Gaylord (MI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Employee stock purchase plan

Job summary

Quest Diagnostics is seeking a Medical Courier in Gaylord, MI, with a 2:00 PM–8:30 PM weekday schedule. You will drive a company vehicle, pick up and deliver medical specimens, and liaise with healthcare staff to ensure timely, accurate test transport.

You’ll work independently on a fixed route with shift differential potential and comprehensive benefits. Join a mission-driven team delivering critical diagnostics to patients.

Qualifications

• Valid driver’s license with 3+ years driving experience and MVR with <=2 violations in 36 months, none in last 12 months.
• Excellent customer service and communication skills.
• Strong attention to detail and reliable documentation.
• Ability to work independently and solve problems on the road.
• Comfortable using mobile devices or scanning tools.
• Lift up to 30 lbs and be on the move for much of shift.
• Prior medical, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.

Skills

Customer service

Communication

Attention to detail

Problem solving

Mobile devices

On-the-road work

Lifting up to 30 lbs

Tools

Handheld scanners

Route software

Mobile apps

Job description

Job Description

Medical Courier - Gaylord MI, Monday to Friday, 2:00 PM to 8:30 PM

Drive health forward — with a career that goes the distance.

At Quest Diagnostics, your deliveries don’t just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You’ll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you’re reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You’ll make a real difference in people’s lives – every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work-life balance
• Mission-driven work — your role directly supports patient care and medical diagnostics

employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Responsibilities

What you’ll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Qualifications

What you need:

• Valid Driver’s license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer

• Competitive hourly pay
• Annual merit increases
• Exceptional benefits starting day one – including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.