Medical Courier

QUEST DIAGNOSTICS INC; Grand Rapids (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k) with company match

Employee stock purchase plan

Tuition reimbursement

Uniforms provided

Job summary

Quest Diagnostics Inc. is seeking a Medical Courier for Grand Rapids, MI. The position involves picking up and delivering medical specimens and lab materials on a scheduled route, using handheld scanners and mobile apps to track shipments.

You will work with healthcare staff to ensure accurate, timely deliveries and comply with DOT, HIPAA, OSHA, and safety standards. The role requires a valid driver's license, at least 3 years of driving experience, and a clean Motor Vehicle Record with minimal

Qualifications

• Valid driver's license and minimum 3 years driving experience.
• Motor Vehicle Record with <=2 moving violations in 36 months, none in last 12 months.
• Excellent customer service and communication skills.
• Ability to work independently and on the road.
• Comfortable using mobile devices or scanning tools.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with all DOT, HIPAA, OSHA, and internal safety standards.

Skills

Customer service

Communication

Attention to detail

Problem solving

Mobile scanner use

Tools

Handheld scanners

Route software

Mobile apps

Job description

Medical Courier - Grand Rapids, MI, Monday to Friday, 3:30 PM to 10:00 PM, with rotational weekends

employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives – every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work-life balance
• Mission-driven work - your role directly supports patient care and medical diagnostics

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.