Medical Courier

Quest Diagnostics; Grand Rapids (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Shift differentials: 10%/15%

Benefits from day one

Paid time off

401(k) match

Tuition reimbursement

Uniforms provided

Full-time and part-time roles across U

Career advancement

Job summary

Quest Diagnostics is seeking a Medical Courier in Grand Rapids, MI, working Monday–Friday, 3:30 PM–10:00 PM with rotational weekends and potential shift differentials of 10% (second shift) and 15% (third shift). You’ll move healthcare forward by delivering diagnostic specimens accurately and on time.

You will work independently with a predictable route, receive comprehensive benefits from day one, and have opportunities for career advancement.

Qualifications

• Valid driver's license with 3+ years driving experience and clean MVR.
• Great customer service and communication skills.
• Attention to detail with reliable documentation.
• Ability to work independently and problem-solve on the road.
• Comfortable using mobile devices or scanning tools.
• Able to lift up to 30 lbs and stay on the move most of the shift.
• Prior medical, customer service, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with all DOT, HIPAA, OSHA, and internal safety standards.

Skills

Customer service

Communication

Detail oriented

Independent work

Problem solving

Mobile devices

Job description

Job Description

Medical Courier - Grand Rapids, MI, Monday to Friday, 3:30 PM to 10:00 PM, with rotational weekends employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Medical Courier - Grand Rapids, MI, Monday to Friday, 3:30 PM to 10:00 PM, with rotational weekends employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people’s lives – every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work-life balance
• Mission-driven work - your role directly supports patient care and medical diagnostics

Responsibilities

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Qualifications

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What We Offer

• Competitive hourly pay
• Annual merit increases
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.