Medical Courier

Quest Diagnostics Incorporated; Chelsea (MA); On-site; USD 27,111 - 30,320; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Job summary

Quest Diagnostics Incorporated in Chelsea, MA is seeking a Medical Courier to pick up and deliver medical specimens. This role is vital in ensuring healthcare delivery, requiring a valid driver's license and excellent customer service skills. Full-time and part-time roles are available, providing competitive hourly pay and comprehensive benefits from day one, including health insurance and a 401(k) match.

Join our team to make a real difference in patients' lives while working independently with predictable routes.

Qualifications

• Valid driver's license with at least 3 years of driving experience.
• Great customer service and communication skills.
• Able to lift up to 30 lbs and be on the move.

Responsibilities

• Transport and deliver medical specimens on a scheduled route.
• Communicate with medical staff to ensure timely deliveries.
• Operate a company vehicle safely and follow safety standards.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Mobile device proficiency

Job description

Medical Courier – Chelsea, MA – Monday to Friday, 2:30 PM to 11:00 PM

Drive health forward – a career that goes the distance.

At Quest Diagnostics, your deliveries don’t just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life‑saving diagnostics reach patients quickly and safely. You will be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you’re reliable, customer‑focused, and love being on the road, this role is for you.

Why choose Quest?

• You’ll make a real difference in people’s lives – every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including medical, dental, vision, life insurance, wellness programs, short‑ and long‑term disability, 401(k) with company match, and employee stock purchase plan (based on eligibility)
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work‑life balance
• Mission‑driven work – your role directly supports patient care and medical diagnostics

Compensation

Pay range: $19.68 – $22.01 per hour. Employees may be eligible to receive a shift differential of 10 % for some or all hours on the second shift and 15 % for some or all hours on the third shift. Salary offers are based on factors such as relevant skills, training, experience, education, certifications, market and organizational factors. Successful candidates may be eligible to receive an annual performance bonus.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company‑provided vehicle (non‑CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Qualifications

• Valid driver’s license with at least 3 years of driving experience and a documented motor vehicle record showing no more than two moving‑violation convictions within the previous 36 months, with none in the most recent 12 months
• Great customer service and communication skills
• Strong attention to detail and reliable documentation skills
• Ability to work independently and problem‑solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

Benefits

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one – medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full‑time and part‑time roles available across the U.S.

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.