Medical Coordinator

Bethany Christian Services; Indianapolis (IN); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Generous time off

Education reimbursement

Employee assistance program

Long-term disability and group term生命

Job summary

Bethany Christian Services is seeking a Medical Coordinator to arrange and coordinate health services for children in care, maintain confidential medical records, and liaise with case managers and clinicians. The role involves scheduling appointments, arranging transportation, and ensuring compliance with regulatory requirements.

The position requires at least one year in public health or healthcare, a health-related qualification or bachelor’s degree, and strong communication skills.

Qualifications

• Minimum of one year in public health or healthcare with care coordination, health administration, or direct clinical care.
• LPN/LVN or RN with bachelor’s degree, or a bachelor’s degree in a relevant field.
• Bilingual Spanish/English fluency preferred.
• Excellent verbal and written communication skills.
• Must pass required medical examinations and have the physical ability to fulfill essential job functions.
• Must have a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a Bethany vehicle.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with insurance.
• Criminal history screen including state and local child protection registries.

Responsibilities

• Arrange and coordinate health services for children in care, including scheduling appointments and transportation.
• Maintain and manage medical records and communicate health needs to case managers and clinicians.
• Formulate treatment authorization requests and liaise with insurance providers.
• Provide resources and reports upon discharge to stakeholders.
• Ensure documentation and filing compliance with agency and licensing forms.
• May participate in on-call to assist shelter care staff after hours.
• Stay updated on agency, federal, and state regulatory requirements.

Skills

Care coordination

Communication

Confidentiality

Customer service

Time management

Independent work

Education

LPN/LVN or higher health-related qualification

Bachelor's degree in relevant field

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Arrange and coordinate appropriate health services, including urgent, emergent, and preventative health services for children in care. This includes maintaining complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians, scheduling health care appointments, coordinating transportation to health care appointments, ensuring qualified interpretation and translation services are in place, and serving as a liaison for community health care providers;
• Schedules and transports youth to all medical appointments within allotted timeframe;
• Maintain and manage medical files and ensure all records are updated;
• Formulate treatment authorization request to Point Comfort Underwriters for refugee and immigrant clients;
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance;
• Provide resources and reports upon discharge;
• Ensure documentation and filing compliance with all required forms in accordance with the agency and licensing;
• Reconcile and address all billing errors to ensure accurate billing with no profit loss;
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Periodically travel to health care provider facilities to build positive working relationships and transport clients;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care;
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a bachelor’s degree in a relevant field;
• Bilingual Spanish/English fluency, preferred;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Work well under pressure and adaptable to change;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and,
• Be properly trained and licensed, as necessary;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood;
• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance