Lead Medical Coordinator - Bilingual (English/Spanish)

Bethany Christian Services; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan

Paid time off (PTO)

Job summary

Bethany Christian Services seeks a Lead Medical Coordinator to supervise medical staff and oversee health services for migrant and pediatric clients. The role emphasizes care coordination, policy development, and timely medical scheduling within a faith-based setting.

The position requires RN licensure with a bachelor’s degree or higher health credential, and preferably bilingual Spanish/English. Strong communication, confidentiality, and independent work style are essential to success.

Qualifications

• Minimum of one year of employment in public health or healthcare with care coordination experience.
• Excellent verbal and written communication skills.
• Ability to work independently with high confidentiality.

Responsibilities

• Supervise other Medical Coordinators and provide staff training on medical, dental, and public health topics relevant to pediatric, adolescent care and migrant health.
• Develop and maintain policies for confidential health record management, triage of health concerns, emergency response, environmental health and safety, and post-release care coordination.
• Schedule and transport youth to medical appointments within allotted timeframes.
• Maintain medical files in Program Portal and ensure records are updated.
• Provide resources and reports upon discharge.
• Ensure documentation and filing compliance with required forms.
• May participate in on-call to assist shelter care staff after hours.

Skills

Bilingual Spanish/English

Verbal and written communication

Independent work

Confidentiality

Education

RN license with bachelor's degree

Higher health-related qualification (PA/NP)

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Lead Medical Coordinator, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatric, adolescent care and migrant health;
• Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination.
• Schedules and transports youth to all medical appointments within allotted timeframe;
• Maintain and manage medical files in Program Portal and ensures all records are updated;
• Formulate treatment authorization request to Point Comfort Underwriters for Refugee and Immigrant Children clients;
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriter Insurance;
• Provide resources and reports upon discharge;
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and Program;
• Reconcile and address all billing errors to ensure accurate billing with no profit loss;
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Periodically travel to health care provider facilities to build positive working relationships and transport clients;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care;
• Licensed Registered Nurse (RN) with a bachelor’s degree, OR higher health-related qualification (e.g. Physician Assistant, Nurse Practitioner);
• Bilingual Spanish/English fluency, preferred;
• Excellent verbal and written communication skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Work well under pressure and adaptable to change;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and,
• Be properly trained and licensed, as necessary.
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance