Medical Control Specialist Paramedic EMS

HCA Healthcare; Wylie (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Join a leading healthcare provider as a Paramedic EMS Medical Control Specialist. You'll coordinate EMS calls, maintain relationships with first responders, and ensure smooth patient transitions. This role requires strong communication skills and relevant certifications.

Benefits

Comprehensive medical coverage

401(k) Plan with a 100% match

Employee Stock Purchase Plan

Educational assistance

Time Away From Work Program

Qualifications

• Minimum of 3 years of experience in pre-hospital and hospital emergency medical services.
• Advanced Cardiac Life Support (ACLS) certification within 30 days of employment.

Responsibilities

• Answer all incoming EMS calls and coordinate with the ED Charge Nurse.
• Monitor and update MCP EMSystems status as needed.
• Obtain and track EMS run sheets, statistics, and data reconciliation.

Skills

Communication

Coordination

Problem Solving

Education

Technical or Vocational training

Emergency Medical Technician-Paramedic (EMT-P) certification

Job description

Description

Introduction

Do you want to join an organization that invests in you as a Paramedic EMS Medical Control Specialist? At Medical City Plano, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over three years.

Benefits

Medical City Plano offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage covering many common services at no cost or low copay, including prescription drug and behavioral health coverage, as well as free telemedicine services and AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan with 10% discount on HCA Healthcare stock.
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity and other providers.
• Retirement readiness, rollover assistance, and banking partnerships.
• Educational assistance, including tuition, student loans, certification support, and dependent scholarships.
• Colleague recognition programs.
• Time Away From Work Program, including paid time off, family leave, disability coverage, and leaves of absence.
• Employee Health Assistance Fund providing free employee-only coverage to eligible colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role impacts our patients’ lives, and you have the opportunity to make a difference. We are seeking a dedicated Paramedic EMS Med Control Specialist to join our team.

Job Summary and Qualifications

Responsible for building and maintaining relationships with EMS/first responders, hospitals, and the community for transports and referrals to Medical City Plano. Collaborate with the MCP EMS team to ensure proper actions and resolutions for provider, referral source, and patient issues.

What you will do in this role:

• Answer all incoming EMS calls and coordinate with the ED Charge Nurse for room assignments to ensure smooth patient care transitions from EMS to ED.
• Call reports to outside hospitals promptly for agencies not arriving at MCP.
• Activate trauma, stroke, and STEMI teams as per patient reports.
• Coordinate with security regarding incoming aircraft and landing zone needs.
• Relay helipad status to incoming aircraft.
• Monitor and update MCP EMSystems status as needed.
• Use RAC initiatives for communication/data management during multiple casualty incidents.
• Assist EMS personnel with equipment, lounge supplies, and other issues.
• Obtain and track EMS run sheets, statistics, and data reconciliation.
• Follow up with EMS providers on high-acuity patients before shift end.
• Maintain knowledge of protocols under EMS Medical Control.
• Participate in shift huddles with ED staff.

What qualifications you will need:

• Technical or Vocational training.
• Advanced Cardiac Life Support (ACLS) certification within 30 days of employment.
• Basic Cardiac Life Support (BLS) certification within 30 days of employment.
• Emergency Medical Technician-Paramedic (EMT-P) certification.
• Minimum of 3 years of experience in pre-hospital and hospital emergency medical services, with strong knowledge of EMS radio operations preferred.

Medical City Plano, established in 1975, is a leading healthcare provider in Plano and Collin County, with over 600 beds, 2,000+ employees, and 1,400 physicians. Our services include cancer treatment, cardiovascular care, bariatric surgery, wound care, inpatient rehab, women’s and children’s services, and specialized centers like the Level I Trauma Center and Level 3 NICU. As part of the Medical City network, we provide access to top medical experts and healthcare innovations.

"Good people beget good people."
- Dr. Thomas Frist, Sr., HCA Healthcare Co-Founder

We are a family of 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Paramedic EMS Med Control opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.