Medical Collections Specialist (In-Office)

Aveanna Healthcare, LLC; Falmouth (ME); On-site; USD 29,000 - 33,000; Full time

Job summary

Aveanna Healthcare in Falmouth, ME is seeking a Collections Specialist to join our Revenue Cycle team. This in-office role will manage payers, research denials, and drive timely invoice settlements.

Schedule is Monday–Friday, 8‑5 EST. Pay range is $21.00–$24.00/hr with a competitive benefits package. Requires 2+ years in medical insurance collections and proficiency in Microsoft Office.

Qualifications

• Minimum of 2 years of related experience in Medical Insurance Collections (healthcare, medical office, or customer service environment)
• Proficient in Microsoft Office Suite (including Outlook, Word, and Excel)
• High-school diploma or GED

Responsibilities

• Manage a portfolio of payers to ensure collections, aging, and denials are processed in a timely fashion
• Research denials and convert them with compassion and efficiency
• Meet daily, monthly, and quarterly collection goals set by management
• Support billing efforts and keep payer rules up to date

Skills

Medical collections experience

Denials research

Education

High-school diploma or GED

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

• Must have Medical Collections Experience to be Considered*

Overview

• Must have Medical Collections Experience to be Considered*

Schedule: Monday - Friday, 8-5pm EST

This position requires you to be in-office each day.

Office Location: 6 Fundy Rd #400, Falmouth, ME 04105

Pay Range: $21.00-$24.00/HR

As a Collections Specialist here at Aveanna, you'll play a vital role in our Revenue Cycle department, ensuring invoices sent to payers are processed and settled efficiently.

We are looking for someone who can confidently manage accounts, research denials, and convert them with compassion and efficiency. Whether you are navigating complex payer rules or meeting daily targets, your work directly supports our ability to consistently deliver compassionate, committed care for medically fragile patients.

This role is extremely important, as every employee plays an important role in bringing our mission to life and maintaining the success of Aveanna Healthcare.

Our Mission: To revolutionize the way healthcare is delivered, one patient at a time.

Why Join Us?

• Starting Pay: $21.00-$24.00 per hour
• Competitive Benefits Package (Health, Dental, Vision, and Life Insurance options)
• 401(k) Savings Plan with Employer Match
• Employee Stock Purchase Plan
• A rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun

The Right Fit Is

• Proficient in managing a portfolio of payers to ensure collections, aging, and denials are processed in a timely fashion
• Comfortable working towards high volume performance metrics, processing at least 5 claims per hour
• Highly detail-oriented to assist with billing efforts, eliminate denials, and keep payer rules up to date
• Skilled in basic math and accounting to perform month-end reconciliations and support other departments
• Driven to meet daily, monthly, and quarterly collection goals set by management
• Dedicated to meeting strict internal and external compliance and confidentiality standards
• Resilient and capable of remaining calm, professional, and efficient in a high call volume environment

Remote Work Requirements

• Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
• Ability to participate in virtual meetings with a professional, camera-ready presence
• Ability to demonstrate strong time-management skills, as well as accountability and self-direction
• Must be able to operate off reliable, high-speed internet

Position Qualifications

• Minimum of 2 years of related experience in Medical Insurance Collections (healthcare, medical office, or customer service environment)
• Proficient in Microsoft Office Suite (including Outlook, Word, and Excel)
• High-school diploma or GED