Medical Collections Associate

Onsite Medical Providers Pc; Voorhees Township (NJ); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Monthly bonus

Benefits package (medical, dental, Vis

Paid time off

Semi-remote after 90 days

Job summary

Onsite Neonatal Partners, located in Voorhees, NJ, is seeking an entry-level Medical Collections Associate to join our team. The position is full-time (40 hours/week) with a semi-remote option after 90 days and requires employees to report to our Voorhees office initially.

Responsibilities include following up on medical claims, communicating with insurance carriers, collecting balances from patients, and maintaining detailed documentation. Training is provided; prior experience is not required.

Qualifications

• Good written and verbal communication skills.
• Self-motivated and detail-oriented.
• Problem-solving abilities.
• Positive attitude and team collaboration.

Responsibilities

• Claims Management: Following up on submitted medical claims for payment and submitting corrected claims when needed.
• Insurance Communication: Contacting insurance carriers and third-party payers to resolve pending claims and investigate denials.
• Patient Communication: Collecting outstanding balances, answering billing inquiries, and obtaining insurance information.
• Documentation: Maintaining accurate notes in patient accounts including claim status and reasons for denials.

Skills

Computer Skills

Communication Skills

Analytical Skills

Organizational Skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Medical Collections Associate

Voorhees, Voorhees, NJ, US

2 days ago Requisition ID: 1276

Onsite Neonatal Partners, located in Voorhees NJ, is a national 24/7 in-house neonatology practice that partners with leading hospitals across the country to develop and manage neonatology programs that focus on quality patient care.

Onsite is looking for a dedicated, full-time, 40 hour/week, Medical Collections Associate to join our team. The position is entry-level, and no prior experience is required, Onsite will provide full training. Please note that this is not a fully remote position and does require employees to physically report to our office in Voorhees, NJ.

Onsite Neonatal Partners offers a semi-remote work option after 90 days, monthly team bonus incentive, comprehensive benefits package, including medical, dental, vision, disability, 401K, life insurance, along with generous PTO.

Our Medical Collections Associate acts as a liaison between Onsite Neonatal, patients and insurance companies for all post-care matters related to claims resolution. The ideal candidate must have good written and verbal communication skills, be self-motivated and detail-oriented, possess problem-solving abilities, and maintain a positive attitude to ensure the success of individuals and the organization.

Responsibilities include:

• Claims Management: Following up on submitted medical claims for payment, submit corrected claims as needed, and complete online and written appeals when necessary.
• Insurance Communication: Contacting insurance carriers and third-party payers to resolve pending claims, clarify billing issues, and investigate denials.
• Patient Communication: Communicating with patients to collect outstanding balances, answer billing inquiries, obtain insurance information and address concerns related to their accounts.
• Documentation: Maintaining accurate and detailed notes in patients accounts including, claim status, eligibility inquiries, reasons for denials, etc.

Skills required:

• Computer Skills: Must be comfortable navigating insurance and hospital portals, possess the ability to learn new programs, and have intermediate knowledge of Microsoft Word and Excel.
• Communication Skills: Excellent verbal and written communication skills for interacting with insurance carriers, patients, and internal team members.
• Analytical Skills: Ability to research and resolve complex issues related to billing, payments and denials.
• Organizational Skills: Capable of setting priorities and managing time effectively to meet productivity standards as assigned by management.