Clinic Clerk - Ward Clerk | Days | M-F

InnovAge Holding Corp.; Aurora (CO); On-site; USD 25,000 - 28,000; Full time

Job summary

InnovAge is seeking a Clinic Clerk in Aurora, CO to perform clerical and receptionist duties, support administrative functions, and assist with participant care and scheduling of specialist appointments. You will manage phones, greet visitors, and handle data entry and records across departments.

Responsibilities include coordinating transportation, relaying appointment details, processing diagnostic information, and assisting with dispensing medications as required.

Qualifications

• Strong clerical skills including filing, record keeping, data entry, and customer service.
• Proficiency in medical terminology.
• Current CPR certification or ability to obtain CPR certification.
• High School diploma or GED.

Responsibilities

• Answer incoming phone lines and route calls or messages.
• Greet and direct visitors and provide information about services.
• Enter participant information, orders and results into systems.
• Coordinate transportation and schedule appointments with departments.
• Assist in dispensing medications and maintaining immunization records.

Skills

Filing

Record keeping

Data entry

Customer service

Medical terminology

Education

High school diploma

GED

CPR certification

Tools

CPR certification

Job description

TheClinic Clerkperforms a variety of clerical and receptionist duties to support the overall administrative functions of the clinic. In addition, the Clinic Clerk assists in participant care responsibilities, scheduling specialist appointments and performing other clerical duties as needed by either the clinical staff or other departments.

• Answers incoming phone line and routes calls to appropriate parties or voice mail as requested. Receives and forwards messages when asked.
• Greets and directs incoming foot traffic to the center, answers questions about general services offered and finds appropriate information using available references.
• Performs data entry of participant information, diagnostic orders, test results and Data PACE information per established procedures.
• Coordinates with the transportation department to schedule outside and special in-house appointments for participants. Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements.
• Receives diagnostic tests by fax or e-mail and routes to the Primary Care Physician to be processed and performs follow-up by obtaining procedure results in a timely manner.
• Files, scans and indexes clinic medical information in appropriate records from clinical services and other departments as needed.
• Assists in the dispensing of medications, inhalers, eye drops, and other aids to participants depending on qualifications and site requirements.
• Completes service utilization as assigned.
• Ensures that the immunization tracker is up-to-date and that new information is entered in a timely manner.

REQUIRED

• Strong clerical skills that include filing, record keeping, data entry and providing customer service
• Proficiency in medical terminology
• Current CPR certification or the ability to obtain CPR certification
• High School diploma or GED

PREFERRED

• Certified Nursing Assistant (CNA) or Medical Assistant (MA) with clinical health care experience
• Bi-lingual

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

$17.93 - $20.67

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com