Medical Clinic Admin Specialist - Onsite

Sandia National Laboratories; Livermore (CA); On-site; USD 58,000 - 106,000; Full time

Job summary

Sandia National Laboratories is seeking an Administrative Support Assistant to greet patients, manage forms, answer calls, and schedule appointments in the on-site clinic in Livermore, CA. The role requires handling scans, reports, and coordination of various front-desk tasks with attention to privacy and accuracy.

Experience with office software, data entry, and customer service is essential, along with the ability to obtain and maintain a DOE L-level security clearance.

Qualifications

• High school diploma plus five or more years of relevant experience; or equivalent combination of education and experience
• Experience with common office software (such as Microsoft Office) and/or experience with data entry
• Experience in customer service
• Experience with scheduling
• Ability to obtain and maintain a DOE L-level security clearance

Responsibilities

• Greet patients visiting the clinic and answer questions; help fill out required forms
• Answer phone calls, create appointments, direct calls as required
• Handle queries and manage scheduling, reminders, and records
• Scan insurance cards and documents into the EHR; run missing-insurance and missing-consent reports
• Maintain provider schedules and coordinate drug screens and pre-authorization requests
• Review and update front desk processes and audit procedures
• Prepare international travel packs and support clerical tasks as needed

Skills

Customer service

Scheduling

Data entry

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Job description

Sandia National Laboratories is seeking an Administrative Support Assistant to greet patients, manage forms, answer calls, and schedule appointments in the on-site clinic in Livermore, CA. The role requires handling scans, reports, and coordination of various front-desk tasks with attention to privacy and accuracy.

Experience with office software, data entry, and customer service is essential, along with the ability to obtain and maintain a DOE L-level security clearance.