Medical Center Switchboard Operator

U.S. Department of Veterans Affairs; South Carolina; On-site; USD 35,000 - 50,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an experienced Telephone Operator at the Ralph H. Johnson VA Medical Center. The role involves operating the center's switchboard, handling rotating shifts, and supporting staff with efficient communications and paging across departments.

The position emphasizes solid clerical skills, ability to manage multiple lines, and adherence to safety procedures for emergency and routine calls within a hospital setting.

Qualifications

• One year of general experience demonstrating clerical/office skills.
• Two years of education above high school level may substitute for experience.
• Combination of education and experience can qualify for the role.

Responsibilities

• Monitor medical center alarms and initiate emergency calls as needed.
• Operate audio and radio paging systems for on-call staff.
• Establish conference call connections for key personnel as requested.
• Maintain listings of patients and staff for information and routing.

Skills

Switchboard operation

Public customer service

Phone etiquette

Education

High school equivalent

Two years post-secondary education

Tools

Computer terminals

Job description

U.S. Department of Veterans Affairs is seeking an experienced Telephone Operator at the Ralph H. Johnson VA Medical Center. The role involves operating the center's switchboard, handling rotating shifts, and supporting staff with efficient communications and paging across departments.

The position emphasizes solid clerical skills, ability to manage multiple lines, and adherence to safety procedures for emergency and routine calls within a hospital setting.