Medical Case Manager

Pond Lehocky Giordano Inc.; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work environment

Collaborative culture

Leading plaintiff-side firm

AI-assisted medical record review

Meaningful work for injured workers

Job summary

Pond Lehocky Giordano Inc. is seeking a Medical Case Manager in a fast-paced, hybrid role to support attorney teams by managing the medical aspects of workers' compensation and personal injury cases from intake through resolution.

You will request and organize medical records, review AI-generated chronologies, identify treatment gaps, and coordinate with clients, providers, and attorneys to move cases forward efficiently.

Qualifications

• Minimum 2 years in medical records, medical case management, nursing support, or legal support role involving medical records.
• Workers' compensation or personal injury experience preferred.
• Strong knowledge of medical terminology and treatment documentation.
• Experience using case management software; Litify or Salesforce experience is a plus.
• Comfortable working with AI-powered tools to improve workflow efficiency.

Responsibilities

• Request, track, and obtain medical records, imaging, and provider reports.
• Maintain organized medical records and case documentation.
• Review and verify AI-generated medical chronologies and summaries for accuracy.
• Identify treatment gaps, pre-existing conditions, and other medical issues that may impact case value.
• Coordinate with clients, healthcare providers, and attorneys regarding treatment and case progress.
• Schedule and track independent medical examinations (IMEs), depositions, and diagnostic appointments.
• Maintain accurate case information and medical milestones within Litify.
• Ensure all medical documentation is properly organized and uploaded according to firm standards.
• Support multiple attorney teams while managing competing deadlines.
• Collaborate with paralegals, case managers, and client service teams to move cases forward efficiently.

Skills

Medical terminology

Case management

AI tools

Communication

Time management

Spanish (optional)

Education

Bachelor's or Associate degree preferred

Tools

Litify

Salesforce

Job description

Location: Philadelphia, PA OR Scranton, PA

Employment Type: Full-Time

About Pond Lehocky Giordano

Pond Lehocky Giordano is one of the nation's largest plaintiff-side law firms representing injured and disabled workers. Headquartered in Philadelphia, the firm serves clients across Pennsylvania, New Jersey, Washington, California, and New Mexico.

We are seeking a Medical Case Manager to support our attorney teams by managing the medical aspects of workers' compensation and personal injury cases from intake through resolution. This is a fast-paced, high-volume role requiring strong organizational skills, attention to detail, and the ability to manage multiple priorities.

Responsibilities

• Request, track, and obtain medical records, imaging, and provider reports.
• Maintain organized medical records and case documentation.
• Review and verify AI-generated medical chronologies and summaries for accuracy.
• Identify treatment gaps, pre-existing conditions, and other medical issues that may impact case value.
• Coordinate with clients, healthcare providers, and attorneys regarding treatment and case progress.
• Schedule and track independent medical examinations (IMEs), depositions, and diagnostic appointments.
• Maintain accurate case information and medical milestones within Litify.
• Ensure all medical documentation is properly organized and uploaded according to firm standards.
• Support multiple attorney teams while managing competing deadlines.
• Collaborate with paralegals, case managers, and client service teams to move cases forward efficiently.

Qualifications

• Minimum of 2 years of experience in medical records, medical case management, nursing support, or a legal support role involving medical records.
• Workers' compensation or personal injury experience preferred.
• Strong knowledge of medical terminology and treatment documentation.
• Experience using case management software; Litify or Salesforce experience is a plus.
• Comfortable working with AI-powered tools to improve workflow efficiency.
• Excellent organizational, communication, and time management skills.
• Associate's or Bachelor's degree preferred, or equivalent experience.
• Spanish fluency is a plus.

Why Join Pond Lehocky Giordano?

• Hybrid work environment
• Collaborative and team-oriented culture
• Opportunity to work at one of the nation's leading plaintiff-side law firms
• Modern technology, including Litify and AI-assisted medical record review tools
• Meaningful work supporting injured workers throughout the legal process