Medical Assistant

Physician Care Solutions, PC; Troy (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Troy, Michigan is seeking a highly motivated Medical Assistant to promote the Chronic Care Management (CCM) program. This role involves engaging patients over the phone, documenting interactions, and answering questions about services. Candidates should have a High School diploma and a medical assistant certification along with strong communication and computer skills.

Qualifications

• Certification as a Medical Assistant or similar qualification is required.
• High School diploma or equivalent is mandatory.
• Strong telephone communication skills and advanced computer skills are essential.

Responsibilities

• Promote the CCM program to patients over the phone.
• Engage in conversations and answer patient questions.
• Document all interactions with patients.

Skills

Advanced computer skills

Telephone communications skills

Teamwork

Education

High School diploma or equivalent

Certified Medical Assistant OR qualifying medical certification

Job description

Physician Care Solutions is looking for a highly motivated and energetic medical assistant to join our team! This position is responsible for reaching out to qualifying patients and on-boarding them to the Chronic Care Management (CCM) program. We focus heavily on coordinating care for our patients as well as improving patient outcomes.

Responsibilities:

The ability to promote the CCM program to patients over the phone

Engage in conversations with patients

Documentation of conversations with patients

Answer patient questions regarding CCM services

Explaining benefits of the program to the patient

Conducting onboard and follow-up calls with patients

Follow HIPAA guidelines and regulations

Requirements:

Certified Medical Assistant OR qualifying medical certification

High School diploma or equivalent

Advanced computer skills

Telephone communications skills

Ability to work with multiple computer screens and programs simultaneously

Positive attitude and ability to work well with others in a team environment