Medical Assistant - Care Coordinator

CompuGroup Medical SE & Co. KGaA; Lebanon (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Personal Time Off

Hybrid work options

Job summary

CompuGroup Medical is seeking a patient-focused Medical Assistant – Care Coordinator to support Medicare RPM and CCM programs. This on-site role centers on high-risk patients, with outbound outreach and structured monitoring to keep care plans on track, while maintaining work-life balance with a Monday–Friday schedule.

You will collaborate across EHR systems, document patient interactions, and educate patients on device usage and health maintenance, ensuring accurate progress tracking and timely

Qualifications

• Active NCMA certification required (NCMA/NRMA)
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in Chronic Care Management (CCM)
• Strong communication and interpersonal skills; proficient with EHR

Responsibilities

• Make 50+ outbound patient calls per day using our phone system
• Document in multiple client EHR systems
• Conduct monthly RPM and CCM check-ins with patients
• Review and monitor synced vital signs from RPM devices
• Order RPM devices and educate patients on usage
• Conduct structured health assessments
• Follow personalized care plans for each patient
• Track and document patient progress accurately

Skills

Certified Medical Assistant

Strong communication

EHR proficiency

Education

Active National Certified Medical Assistant

Tools

EHR systems

Job description

Create the future of e-health together with us by becoming a Medical Assistant – Care Coordinator

At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.

We are seeking a motivated and patient-focused Care Coordinator to support patients enrolled in Medicare’s Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs.

This is not a traditional back-office Medical Assistant role. Instead, you will serve as a key point of contact for high-risk patients with multiple chronic conditions — helping them stay engaged, compliant, and on track with their care plans through structured outreach and monitoring. This on-site role offers a stable Monday through Friday schedule with no evening or weekend commitments.

Your Contribution

• Make 50+ outbound patient calls per day using our phone system
• Utilize multiple client EHR systems for documentation
• Conduct monthly check-in calls for RPM and CCM patients
• Review and monitor synced vital signs from RPM devices
• Order RPM devices and educate patients on proper usage
• Conduct structured health assessments
• Follow personalized care plans tailored to each patient
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices
• Track and document patient progress accurately and consistently

Your Qualification

• Active National Certified Medical Assistant Required (To expedite the hiring process, please upload NCMA/NRMA credentials)
• Minimum 2 years of healthcare-related experience
• Minimum 1 year in related Chronic Care Management services
• Strong communication and interpersonal skills
• Comfortable with high-volume outbound calling
• Strong documentation and EHR proficiency
• Willingness to work on-site during regular business hours, Monday-Friday

What You Can Expect From Us

• Monday–Friday schedule: Enjoy a consistent Monday–Friday schedule with no night or weekend shifts. Work-life balance matters here — you'll have your evenings and weekends free.
• Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
• Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
• Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
• Security: We offer a secure workplace in a crisis-proof market.
• All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
• Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.

We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health—a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.