Medical Care Manager

AIDS Healthcare Foundation; Tacoma (WA); On-site; USD 65,000 - 80,000; Full time

Job summary

AHF is seeking a Medical Care Manager to coordinate care within the Ryan White program, conducting Needs Assessments, developing Action/Care Plans, and educating patients on diagnoses and medications. You will facilitate referrals and coordinate with providers and community resources.

You will work at the Healthcare Center, advocating for clients and supporting connections to housing, food, and services to improve health outcomes and viral suppression.

Qualifications

• 1 year of Case Management experience preferred.
• Knowledge of Ryan White Services preferable.
• Ability to educate clients about diagnoses and medications.

Responsibilities

• Complete Needs Assessments and develop Action/Care Plans.
• Provide ongoing education to patients about diagnoses and medications.
• Develop referrals, support, and assistance for related needs.
• Collaborate with providers and community programs to access housing, food, and services.
• Contribute to program deliverables under the Ryan White contract.

Skills

Case management

Education

Bachelor's or master's degree in Social Science, Social Work, or Human Services

Job description

A Medical Care Manager contributes to AHF by utilizing their experience, skills, and education together with a thorough understanding of the Ryan White Care Act Program within their specific area. With a caring and knowledgeable focus, you will work with our providers and healthcare center team so that every Ryan White client receives the support they require and access to available resources. This will include providing education and assistance so that eligibility for the program is understood. Working directly within the Healthcare Center, you will meet with clients and complete Needs Assessments, develop Action/Care Plans, and provide ongoing education to patients so that they understand their diagnoses and their medications. For Ryan White contracts that combine psychosocial needs within Medical Care Management, you will understand mental health needs and basic needs such as housing, food, and clothing and develop relationships with programs and agencies serving those needs and facilitate referrals, support, and assistance for your patients who lack those services.

A Medical Care Manager enhances the reputation of AHF by utilizing your case management experience, you will meet our clients where they are, identify strengths and opportunities for growth, and assist them with realistic goal setting. With your skills of collaboration and engagement, you will bring the essence of the Ryan White Care Act - the safety net for uninsured HIV/AIDS patients - to our most vulnerable population. By establishing Needs Assessments, Action/Care Plans, referrals, and support, your work will directly contribute to AHF’s success in meeting the deliverables of our Ryan White contract. Beyond the scope of the contract, your work contributes to measures established by the HIV/AIDS Bureau (HAB) Measures and the Department of Health and Human Services.

You will be a passionate advocate for our top initiatives.

To be successful as a Medical Care Manager it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The Medical Care Manager will work as a part of a close-knit team to be the liaison between provider and client and can facilitate the shift from leaving the exam room to implementing the optimum plan of care and putting it into action. Providing brief interventions focused on a long-term achievable goal, the client and the MCM work together each step of the way towards viral suppression, better health outcomes and quality of life.

Licenses and Certifications:

Bachelor's or master's degree in Social Science, Social Work, or Human Services.

A minimum of 1 year of Case Management experience is preferred.

Knowledge of Ryan White Services is preferable