Care Access & Support Manager (Non-Medical)

AIDS Healthcare Foundation; Baltimore (MD); On-site; USD 48,000 - 52,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Non-Medical Care Manager to coordinate care and reduce barriers to HIV services. You will work with Ryan White clients to assess needs, develop care plans, and connect them with housing, food, and other support resources.

You will conduct retention calls, support clients toward health goals, and collaborate closely with providers to ensure seamless access to care and services.

Qualifications

• Licenses and Certifications: High School Diploma required.
• Bachelor degree in health or human services-related field preferred.
• A minimum of 1 year Case Management experience is preferred.
• Knowledge of Ryan White Services is preferable.

Responsibilities

• Provide coordination, guidance, and assistance to improve access to and retention of HIV care services.
• Complete Initial Assessments and develop Individualized Care Plans for psychosocial needs and goals.
• Develop relationships with programs and agencies serving housing, food, and clothing needs and facilitate referrals and support.
• Support clients in achieving health goals and maintaining viral suppression through ongoing retention calls.
• Collaborate with providers and care teams to translate non-medical needs into actionable plans.

Skills

Case Management

Advocacy

Education

Bachelor degree in health or human services-related field

Job description

AIDS Healthcare Foundation is seeking a Non-Medical Care Manager to coordinate care and reduce barriers to HIV services. You will work with Ryan White clients to assess needs, develop care plans, and connect them with housing, food, and other support resources.

You will conduct retention calls, support clients toward health goals, and collaborate closely with providers to ensure seamless access to care and services.