Non-Medical Care Manager

AIDS Healthcare Foundation; Baltimore (MD); On-site; USD 48,000 - 52,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Non-Medical Care Manager to coordinate care and reduce barriers to HIV services. You will work with Ryan White clients to assess needs, develop care plans, and connect them with housing, food, and other support resources.

You will conduct retention calls, support clients toward health goals, and collaborate closely with providers to ensure seamless access to care and services.

Qualifications

• Licenses and Certifications: High School Diploma required.
• Bachelor degree in health or human services-related field preferred.
• A minimum of 1 year Case Management experience is preferred.
• Knowledge of Ryan White Services is preferable.

Responsibilities

• Provide coordination, guidance, and assistance to improve access to and retention of HIV care services.
• Complete Initial Assessments and develop Individualized Care Plans for psychosocial needs and goals.
• Develop relationships with programs and agencies serving housing, food, and clothing needs and facilitate referrals and support.
• Support clients in achieving health goals and maintaining viral suppression through ongoing retention calls.
• Collaborate with providers and care teams to translate non-medical needs into actionable plans.

Skills

Case Management

Advocacy

Education

Bachelor degree in health or human services-related field

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Contribution Profile

A Non-Medical Care Manager contributes to AHF by providing coordination, guidance, and assistance in improving access to and retention of needed medical support to mitigate and eliminate barriers to HIV care services. With a caring and knowledgeable focus, you will work with our providers and healthcare center team so that every Ryan White client receives the support they require and access to available resources. Completing Initial Assessments and developing Individualized Care Plans related to psychosocial needs and goals. You will draw on your experience and skills in understanding basic needs such as housing, food, and clothing, develop relationships with programs and agencies serving those needs, and facilitate referrals, support, and assistance for your clients who lack those services. In this way, you will support the client’s ability to better understand their health status so that they can work to achieve their healthcare goals.You will also conduct ongoing retention calls to ensure no gap in retention efforts and to uphold radical cooperation across divisions.

A Non-Medical Care Manager enhances the reputation of AHF by utilizing your case management experience, you will meet our clients where they are, identify strengths and opportunities for growth, and assist them with realistic goal setting. With your skills of collaboration and engagement, you will bring the essence of the Ryan White Care Act - the safety net for uninsured HIV/AIDS patients - to our most vulnerable population. Your needs assessments, care plans, referrals, and support will directly contribute to AHF’s success in meeting the deliverables of our Ryan White contract. Beyond the scope of the contract, your work contributes to measures established by the HIV/AIDS Bureau (HAB) Measures and the Department of Health and Human Services. You will verify the client’s eligibility for the ACA (Affordable Care Act) program and enroll those who qualify to ensure broader access to healthcare services.

You will be a passionate advocate for our top initiatives.

To be successful as a Non-Medical Care Manager it is crucial to ensure that the AHF core Values and Mission stay top of mind with all that your do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The Non-Medical Care Manager will work as a part of a close knit team to collaborate with the provider and patient and is able to facilitate the shift from leaving the exam room to implementing the optimum plan of care for these non-medical needs and putting it into action. Providing brief interventions focused on a long-term achievable goal, the patient and the Non-MCM work together each step of the way towards viral suppression, better health outcomes and quality of life.

Licenses and Certifications: High School Diploma required. Bachelor degree in health or human services-related field preferred.

A minimum of 1 year Case Management experience is preferred.

Knowledge of Ryan White Services is preferable.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Compensation

48-52,000