Care Navigator (CNA/MA/CHW)

MySeema; Dallas (TX); On-site; USD 41,000 - 50,000; Full time

Job summary

MySeema seeks a compassionate Care Navigator (CNA/MA) to support our Chronic Care Management program. You will be a key contact for patients with multiple chronic conditions, helping them navigate care plans and stay engaged to prevent hospitalizations.

This role requires bilingual English/Spanish communication, HIPAA-compliant documentation, and proficiency with EHR systems. You will coordinate care with a multidisciplinary team to bridge clinics and patients.

Qualifications

• Certified Nurse Assistant or MA certification
• 1–2 years clinical experience (primary care or care coordination preferred)
• Knowledge of chronic diseases (diabetes, hypertension, CHF, COPD)
• Excellent English and Spanish communication
• Proficient with EHR systems and basic software

Responsibilities

• Patient Outreach & Engagement
• Care Coordination & Navigation
• Care Plan Support
• Patient-centered and empathetic approach to care
• Strong organizational and time-management skills
• Independent work with multidisciplinary team
• Detail-oriented with accurate documentation
• HIPAA compliant handling of sensitive health information

Skills

CNA/MA certification

Bilingual English/Spanish

Care coordination

HIPAA compliance

Communication skills

Tools

EHR systems

Basic computer applications

Job description

we are seeking a compassionate, detail-oriented Care Navigator (CNA, MA certification needed) to support our Chronic Care Management (CCM) program. In this role, you will serve as a key point of contact for patients with multiple chronic conditions, helping them navigate their care, stay engaged with their care plans, and prevent avoidable hospitalizations or ER visits. Our goal is to bridge the gap between clinics and patients. This position blends clinical knowledge, patient education, care coordination, and strong communication skills.

Key Responsibilities

• Patient Outreach & Engagement
• Care Coordination & Navigation
• Care Plan Support
• Patient-centered and empathetic approach to care
• Strong organizational and time-management skills
• Ability to work independently while collaborating with a multidisciplinary team
• Detail-oriented with a focus on accurate documentation
• Comfortable handling sensitive health information (HIPAA compliant)

Required

• Certified Nurse Assistant or Registered Medical Assistant (CNA or MA or CHW)
• Minimum 1–2 years of clinical experience (primary care or care coordination preferred)
• Strong understanding of chronic disease states (e.g., diabetes, hypertension, CHF, COPD)
• Excellent communication and interpersonal skills, fluent in English and Spanish
• Proficiency with EHR systems and basic computer applications

Preferred

• Experience in Chronic Care Management, care coordination, population health, or value-based care
• Prior remote or telephonic patient care experience
• Knowledge of CMS CCM requirements and documentation standards
• Bilingual (specify language if applicable)

Reports To

Clinical Team Lead

Salary

USD 45,000 per year (depending on experience)