Medical Call Center Specialist (Day Shift)

Loyola Medicine; Westchester (IL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical/Dental/Vision Benefits on your

FIRST DAY!!!

competitive wages

great work atmosphere

403(b)

Employee Assistance Program

Employee Discounts

Tuition Reimbursement

Job summary

Loyola Medicine in Illinois is seeking a full-time Call Center Representative to support our Medical Group patients. This day-shift role involves handling a high volume of inbound and outbound calls with a focus on delivering outstanding customer service.

The ideal candidate has at least 1 year of work history, is comfortable in a fast-paced environment, and demonstrates strong communication and problem-solving skills. Eligible for comprehensive benefits starting on day one.

Qualifications

• Minimum education as listed in job posting.
• 1 year of work history required.
• Experience in call center or healthcare admin is preferred.

Responsibilities

• Handle a high volume of inbound and outbound calls for our Medical Group patients in a call center setting.
• Deliver an outstanding customer experience while achieving established performance goals.

Skills

Communication skills

Problem-solving

Customer service

Education

GED or High School

Associate's degree preferred

Job description

Loyola Medicine in Illinois is seeking a full-time Call Center Representative to support our Medical Group patients. This day-shift role involves handling a high volume of inbound and outbound calls with a focus on delivering outstanding customer service.

The ideal candidate has at least 1 year of work history, is comfortable in a fast-paced environment, and demonstrates strong communication and problem-solving skills. Eligible for comprehensive benefits starting on day one.