Medical Call Center Admin Specialist

Home Care Providers; Indianapolis (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Home Care Providers seeks a full-time Admin Support person to join our team as a Medical Phone Operator in Indianapolis. Typical shift is 7:30am–4:30pm, with potential to cover other shifts, and starting pay is $20 per hour.

You will handle high-volume medical calls, transfer messages, and assist with general office tasks on busy days. The ideal candidate has at least two years’ experience in a medical environment, can triage faxes, multi-task efficiently, and maintain calm under pressure while

Qualifications

• Minimum two years of experience answering high-volume medical calls.
• Experience reviewing/triaging faxes.
• Ability to multitask and transfer messages accurately.
• Calm demeanor and clear communication under pressure.

Responsibilities

• Answer and transfer calls on a multi-line phone system.
• Review and triage incoming faxes and forward to the appropriate party.
• Handle messages and coordinate with staff as needed.
• Perform other office tasks during down time.
• Cover additional shifts as needed.

Tools

Multi-line phone system

Job description

Home Care Providers seeks a full-time Admin Support person to join our team as a Medical Phone Operator in Indianapolis. Typical shift is 7:30am–4:30pm, with potential to cover other shifts, and starting pay is $20 per hour.

You will handle high-volume medical calls, transfer messages, and assist with general office tasks on busy days. The ideal candidate has at least two years’ experience in a medical environment, can triage faxes, multi-task efficiently, and maintain calm under pressure while