Medical Board Investigator - Administrative & Case Review

Iannarino Fullen Group; Phoenix (AZ); On-site; USD 23,000 - 33,000; Full time

Job summary

Iannarino Fullen Group is seeking a detail-oriented Investigator to support the Medical Board Investigations unit in Phoenix, AZ. The role involves reviewing complaints, maintaining case files, and coordinating with complainants and outside agencies to advance investigations into licensed physicians and Physician Assistants.

The ideal candidate has 1–3 years in healthcare, strong communication skills, and the ability to review medical records and manage multiple priorities while maintaining

Qualifications

• 1-3 years of experience in the medical or healthcare field.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to follow through on assignments.
• Proficiency with Microsoft Word and Adobe PDF tools.

Responsibilities

• Assist Investigation Department staff with daily administrative and investigative support.
• Prepare and send referral notices to appropriate agencies.
• Enter complaints into the Board's database and establish investigation files.
• Notify complainants when submitted information is insufficient.
• Respond to email inquiries and follow up on outstanding documentation.
• Obtain and organize supporting case information, including other state medical board orders and conviction records.
• Track outstanding requests and subpoenas.
• Upload images and supporting documents into the database and create links for case files.
• Conduct a limited number of investigations involving allopathic physicians and Physician Assistants licensed in Arizona.
• Review complaints, prepare notification letters outlining allegations, and communicate with respondents and complainants.
• Identify appropriate medical records and supporting documentation needed for investigations and prepare subpoena requests.
• Assist Investigation Managers with additional duties and special projects as assigned.

Skills

Attention to detail

Written & verbal communication

Organizational skills

Microsoft Word

Multitasking

Record keeping

Tools

Adobe PDF tools

Job description

Iannarino Fullen Group is seeking a detail-oriented Investigator to support the Medical Board Investigations unit in Phoenix, AZ. The role involves reviewing complaints, maintaining case files, and coordinating with complainants and outside agencies to advance investigations into licensed physicians and Physician Assistants.

The ideal candidate has 1–3 years in healthcare, strong communication skills, and the ability to review medical records and manage multiple priorities while maintaining